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    • 22840
    • 1,572 Posts
    Hi All,

    Having a nightmare with quip at the moment whereas it loads the quip page in the manager for a couple of seconds and then redirects me to what I am presuming is the 404 page ( see screen shot )

    I've un installed it, removed it, flushed permissions, flushed sessions, deleted everything in the core cache folder, dropped the 4 quip tables in the database and then installed it again with the exact same problem.

    Everything on the front end works fine whereas people can leave comments and if I'm logged in I can see them, just can't manage anything via the manager section.

    This is on the same server where I have another install working fine, the only difference with the installs is the one that isn't working is in a sub folder /new.

    errors on install as follows:
    Attempting to install package with signature: quip-2.3.2-pl
    Package found...now preparing to install.
    Grabbing package workspace...
    Workspace environment initiated, now installing package...
    Error adding field quipComment->name: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'name' )
    Error adding field quipComment->email: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'email' )
    Error adding field quipComment->website: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'website' )
    Error adding field quipComment->resource: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'resource' )
    Error adding field quipComment->idprefix: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'idprefix' )
    Error adding field quipComment->existing_params: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'existing_params' )
    Error adding index resource to quipComment: Array ( [0] => 42000 [1] => 1061 [2] => Duplicate key name 'resource' )
    Error adding field quipComment->ip: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'ip' )
    Error adding field quipComment->rank: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'rank' )
    Error adding field quipComment->approvedby: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'approvedby' )
    Error adding field quipComment->deleted: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'deleted' )
    Error adding field quipComment->deletedon: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'deletedon' )
    Error adding field quipComment->deletedby: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'deletedby' )
    Error adding index approvedby to quipComment: Array ( [0] => 42000 [1] => 1061 [2] => Duplicate key name 'approvedby' )
    Error adding index deleted to quipComment: Array ( [0] => 42000 [1] => 1061 [2] => Duplicate key name 'deleted' )
    Error adding index deletedby to quipComment: Array ( [0] => 42000 [1] => 1061 [2] => Duplicate key name 'deletedby' )
    Error adding field quipThread->quip_call_params: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'quip_call_params' )
    Error adding field quipThread->quipreply_call_params: Array ( [0] => 42S21 [1] => 1060 [2] => Duplicate column name 'quipreply_call_params' )
    Could not load class: quipNotifyComment from mysql.quipnotifycomment.
    Could not load class: quipNotifyComment from mysql.quipnotifycomment.
    Successfully installed package quip-2.3.2-pl


    Errors on un install:
    Finding package with signature: quip-2.3.2-pl
    Package found. Preparing to uninstall.
    Removed modCategoryClosure instance with primary key Array ( [0] => 13 [1] => 13 )
    Removed modCategoryClosure instance with primary key Array ( [0] => 0 [1] => 13 )
    Removed modCategory instance with primary key 13
    Removed modSnippet instance with primary key 28
    Removed modSnippet instance with primary key 29
    Removed modSnippet instance with primary key 30
    Removed modSnippet instance with primary key 31
    Removed modSnippet instance with primary key 32
    Removing files in file resolver: /home/paulple/public_html/new/core/components/quip
    Removing files in file resolver: /home/paulple/public_html/new/assets/components/quip
    Removed modPluginEvent instance with primary key Array ( [0] => 7 [1] => OnEmptyTrash )
    Removed modPlugin instance with primary key 7
    Skipping modPluginEvent object (data object does not exist and cannot be removed): Array ( [pluginid] => 0 [event] => OnEmptyTrash )
    Removed modAccessPermission instance with primary key 269
    Removed modAccessPermission instance with primary key 268
    Removed modAccessPermission instance with primary key 267
    Removed modAccessPermission instance with primary key 266
    Removed modAccessPermission instance with primary key 265
    Removed modAccessPermission instance with primary key 264
    Removed modAccessPermission instance with primary key 263
    Removed modAccessPermission instance with primary key 262
    Removed modAccessPermission instance with primary key 261
    Removed modAccessPermission instance with primary key 260
    Removed modAccessPermission instance with primary key 259
    Removed modAccessPolicy instance with primary key 16
    Removed modAccessPolicyTemplate instance with primary key 11
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.comment_approve )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.comment_list )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.comment_list_unapproved )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.comment_remove )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.comment_update )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.thread_list )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.thread_manage )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.thread_remove )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.thread_truncate )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.thread_update )
    Skipping modAccessPermission object (data object does not exist and cannot be removed): Array ( [template] => 0 [name] => quip.thread_view )
    Skipping modAccessPolicy object (data object does not exist and cannot be removed): Array ( [name] => QuipModeratorPolicy )
    Removed modSystemSetting instance with primary key recaptcha.use_ssl
    Removed modSystemSetting instance with primary key recaptcha.public_key
    Removed modSystemSetting instance with primary key recaptcha.private_key
    Removed modNamespace instance with primary key recaptcha
    Removed modMenu instance with primary key quip
    Removed modAction instance with primary key 82
    Removed modSystemSetting instance with primary key quip.emailsTo
    Removed modSystemSetting instance with primary key quip.emailsReplyTo
    Removed modSystemSetting instance with primary key quip.emailsFrom
    Removed modSystemSetting instance with primary key quip.emails_from_name
    Removed modSystemSetting instance with primary key quip.allowed_tags
    Removed modNamespace instance with primary key quip
    Package successfully uninstalled with signature: quip-2.3.2-pl




    Has anyone come across this before ? any help on this would be great smiley

      • 22840
      • 1,572 Posts
      Anyone sad
        • 28042 ☆ A M B ☆
        • 24,524 Posts
        Quip always does that during install and uninstall. It's annoying but doesn't seem to hurt anything.

        As far as the CMP not working, you might want to check the System -> Actions and System -> Namespaces to make sure they are correct.

        Don't forget to manually clear the core/cache/ folder, as well as your browser cache.



          Studying MODX in the desert - http://sottwell.com
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          • 22840
          • 1,572 Posts
          Hi Susan,

          Just checked all of them and the only difference is that the index on the actions has a id of 83 but I'm presuming that's because of different setups, driving me nuts sad
            • 15558
            • 108 Posts
            Hi Paul,


            did you resolve this ? I'm interested in the solution, I went nuts as well
              Sorry for that ⇧ , I'm no dev but I wanna try
              • 22840
              • 1,572 Posts
              Nope never got to the bottom of it but it's something I'll have to re visit soon shocked(