Call-to-actions are the actions you want visitors to perform on your webpage. It's the actions visitors have to perform to actually finish the goal of your website.
Example:
Visit our 'Webdesign' service on our website:
http://www.sterc.nl/diensten/webdesign
You'll notice 3 big things (I hope):
- Top left button near the logo: "Zoekt versterking", which means we're actively looking for new employees. It links to a page with our vacancies. Our goal there is to let interested people contact me.
- Top right button (blue): "Afspraak maken" which is a 'contact us' button, to make it easy to make an appointment with us (=goal)
- The most import button on the webdesign page is the CTA (call to action) called 'Vraag direct offerte aan', which allowes the visitor to request an estimate for our service 'webdesign'.
These 3 things are the call-to-actions (CTA's) on that webpage.
Our strategy is (very simply put):
- Set up goals for the client
- Work out the goals in the wireframes, including CTA's
- Track all Goals in analytics to see if it performs
- Report results to client using the data from Google Analytics
[ed. note: nomark last edited this post 13 years, 10 months ago.]