Installation Error Rev. 2.2.4/5 safe_mode

2 Posts

masawma Reply #1, 13 years, 11 months ago

Hi Guys,
I am new here in MODx .. While installing MODx Revo 2.2.4 I got this error:

MODX has found safe_mode to be on. You must disable safe_mode in your PHP configuration to proceed.

I contact the server support to turn the safe_mode = OFF . The Tech Support said safe "mode is already off, i have cross checked it"

I am in trouble now How do i proceed installation ..? Any Suggestion.

Thanks
In Advance..

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Frogabog Reply #2, 13 years, 11 months ago

Delete all the files in the core/cache folder and try again. Also, check in the "reports->system info" menu, "php info" to verify safe mode is off.

You'll also want to check all these php settings:

http://rtfm.modx.com/display/revolution20/Server+Requirements

5.1.2 and above (excluding 5.1.6 and 5.2.0)
Required extensions:
zlib
JSON (or PECL library)
mod_rewrite (for friendly URLs/.htaccess)
GD lib (required for captcha and file browser)
PDO, specifically pdo_mysql (for xPDO)
ImageMagick (for thumbnails)
SimpleXML
cURL (for Package Management)
safe_mode off
register_globals off
magic_quotes_gpc off
PHP memory_limit 24MB or more, depending on your server

Frogabog- MODX Websites in Portland Oregon
"Do yourself a favor and get a copy of "MODX - The Official Guide" by Bob Ray. Read it.
Having server issues? These guys have MODX Hosting perfected - SkyToaster

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sottwell Reply #3, 13 years, 11 months ago

It may be that the setup folder needs a custom php.ini file to turn off safe mode. There may already be one in the root, but that won't work for the setup or the manager folder.

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2 Posts

masawma Reply #4, 13 years, 11 months ago

@frogabog Cpanel--> PHP config shown safe_mode = off , I deleted cache but no success.. Thanks any for your suggestion.

@sottwell I tried php.ini in setup folder .. MODx asked to set timezone. I set timezone but i got another error:

MODX requires the PDO extension when native PDO is being used and it does not appear to be loaded.

I check phpinfo(). PDO is enabled and requirements are passed..
I have once installed MODx successfully the same server..

Installation error snapshot attached.
Any other suggestion..

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1,780 Posts

Frogabog Reply #5, 13 years, 11 months ago

You may have to apply some kind of recursive script in .htaccess at the MODX install directory. (my host does this)

Example:

<IfModule mod_suphp.c>
	suPHP_ConfigPath /home/username/php.ini
	<Files php.ini>
		order allow,deny
		deny from all
	</Files>
</IfModule>

Also, because I upgraded php I have to include this in my .htaccess. Prior to adding the following, my php.ini had settings that were correct, php.info said they were correct, but I got errors that said they weren't.

# Use PHP 5.3
AddType application/x-httpd-php53 .php

My point would be that somehow there's a conflict between php.ini and what settings are actually being used (not that the above code will solve your problem, they are just examples of things I've had to change). PHP documentation at your host might clue you in as to why.

Frogabog- MODX Websites in Portland Oregon
"Do yourself a favor and get a copy of "MODX - The Official Guide" by Bob Ray. Read it.
Having server issues? These guys have MODX Hosting perfected - SkyToaster