We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 18817 ☆ A M B ☆
    • 205 Posts
    Sal Baldovinos Reply #1, 14 years ago
    I recently moved a Revo install from one server to another; which I've done countless times now. However, this time I'm not able to run setup as I would normally do.

    I created the new DB on the new server and updated all the configs per the RTFM:
    /core/config.inc.php

    /config.core.php (0644)
    /connectors/config.core.php (0644)
    /manager/config.core.php (0644)

    I deleted and created a new cache folder (777)

    When I get to Connection Information, I enter the new db information but I continue to have:

    "Connecting to database server:
    Could not connect to the existing database for upgrade. Check the connection properties and try again."

    What am I missing?
      Sal Baldovinos
      SEO & DIGITAL MARKETING

      ARIEL DIGITAL | Maximize Your Potential
      www.arieldigitalmarketing.com
      • 28042 ☆ A M B ☆
      • 24,524 Posts
      Double-check the database server; I've been bitten by this a few times when it turned out that the database was on a separate server, not "localhost".
        Studying MODX in the desert - http://sottwell.com
        Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
        Join the Slack Community - http://modx.org
        • 18817 ☆ A M B ☆
        • 205 Posts
        Sal Baldovinos Reply #3, 14 years ago
        I moved it from cpanel to cpanel, and in phpmyadmin it says localhost. Should I look elsewhere for the database server host?
          Sal Baldovinos
          SEO & DIGITAL MARKETING

          ARIEL DIGITAL | Maximize Your Potential
          www.arieldigitalmarketing.com
          • 28042 ☆ A M B ☆
          • 24,524 Posts
          No, just a suggestion. With CPanel, however, database names and usernames often have a prefix prepended to what you indicated. Double-check that the database name isn't something like mydomain_databasename rather than just databasename.
            Studying MODX in the desert - http://sottwell.com
            Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
            Join the Slack Community - http://modx.org
            • 18817 ☆ A M B ☆
            • 205 Posts
            Sal Baldovinos Reply #5, 14 years ago
            I did just notice the mother of all typos, lol. BLAH! Still cannot connect...looking more
              Sal Baldovinos
              SEO & DIGITAL MARKETING

              ARIEL DIGITAL | Maximize Your Potential
              www.arieldigitalmarketing.com
              • 18817 ☆ A M B ☆
              • 205 Posts
              Sal Baldovinos Reply #6, 14 years ago
              and that's all it was...typo in the db_dbname sad TGIF
                Sal Baldovinos
                SEO & DIGITAL MARKETING

                ARIEL DIGITAL | Maximize Your Potential
                www.arieldigitalmarketing.com