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    • 37984
    • 215 Posts
    I am trying to integrate Big Brother with a client's Google Analytics account, and am running into an issue. I get through the entire process up to the point where it asks me to select an account. It successfully authorizes and grabs the OAuth Secret and the OAuth token and everything. The issue is that when I click on the dropdown to choose an account, said dropdown is BLANK. Big frown. This is a problem, as I cannot complete the setup without selecting an account. Anyone else have this issue and found a fix?

    This question has been answered by designcouch. See the first response.

      Jesse Couch
      MODX Aficionado, Front-End Designer & Developer
      http://www.designcouch.com
      • 28042 ☆ A M B ☆
      • 24,524 Posts
      What's Big Brother?
        Studying MODX in the desert - http://sottwell.com
        Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
        Join the Slack Community - http://modx.org
        • 37984
        • 215 Posts
        Big Brother is a Google Analytics extra. It adds a full integration of Google analytics to the manager and a Dashboard widget that gives a site traffic snapshot. Very handy, if I could just get it to work with this client site!
          Jesse Couch
          MODX Aficionado, Front-End Designer & Developer
          http://www.designcouch.com
          • 33976 ☆ A M B ☆
          • 571 Posts
          Seems like you are not the only one : https://github.com/lossendae/BigBrother/issues/21

          In any case, i guess environment information (OS, browser, Revolution version, BB version...) might help the developer wink
            • 37984
            • 215 Posts
            Romain - I'll add to that thread. Thanks for the heads up.

            To keep this thread going as well, I'm running MODX Revolution 2.2.4-pl, Big Brother 1.0.2-pl, and testing in Chrome on a Mac running OSX 10.8.1.

            The server environment is Network Solutions shared hosting running UNIX.
              Jesse Couch
              MODX Aficionado, Front-End Designer & Developer
              http://www.designcouch.com
              • 28042 ☆ A M B ☆
              • 24,524 Posts
              Chrome seems to have odd problems with various plugins; maybe you should try disabling some of your Chrome plugins if you have any installed.
                Studying MODX in the desert - http://sottwell.com
                Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                Join the Slack Community - http://modx.org
                • 37984
                • 215 Posts
                Definitely not a Chrome issue. I've tried in Safari on the same mac, and then in IE on an older PC. Each reproduces the same issue.
                  Jesse Couch
                  MODX Aficionado, Front-End Designer & Developer
                  http://www.designcouch.com
                  • 28042 ☆ A M B ☆
                  • 24,524 Posts
                  Ah. Well, worth a thought.
                    Studying MODX in the desert - http://sottwell.com
                    Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                    Join the Slack Community - http://modx.org
                    • 38068
                    • 2 Posts
                    Hey designcouch, hope it's not too late. I had the same issue & fixed it by manually creating a google analytics account for my website. Go to http://www.google.com/analytics/ ,login with your google account & proceed to creating an 'analytics' account for your site. After that reload the page where you're stuck in the backend & you should be able to select it from the dropdown list. I think Big Brother assumes that you've already created the analytics account. Cheers.
                    • discuss.answer
                      • 37984
                      • 215 Posts
                      Realized after muhik's post that I never marked an answer for this question. The issue was a bug in the extra because of a change in the Google Analytics back end. It has since been remedied with an update to the extra and is now available in package management.
                        Jesse Couch
                        MODX Aficionado, Front-End Designer & Developer
                        http://www.designcouch.com