We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 24374
    • 322 Posts
    I'm running Revolution 2.2.4, and I can't assign an access permission to any media sources. I don't know if this affects prior versions, since I've never set up media sources before. Here's what happens:
    1. I right-click on a media source and select "update media source".
    2. Click on Access Persmissions, then click on Add User Group.
    3. The Add User Group popup appears, but no matter what I put in User Group and Minimum Role, nothing shows up in the Policy popup. Since the policy is required, I can go no further.

    I have another installation of Revo 2.2.4 going, and the permissions work fine on that one. What could cause the popup to stop working?
      • 9207 ☆ A M B ☆
      • 2,475 Posts
      Very good question... I've noticed some wonkiness with this too. Are you getting errors in your logs?

      I would try this:
      1. Clear cache and permissions
      2. Re-run setup (this will test for various server issues)
      3. clear your browser cache (sometimes the ajax requests that power those dropdowns get cached)