FormIt AutoResponder is not working

17 Posts

sandiphw Reply #1, 14 years, 4 months ago

Hi,

I am trying to use formit-2.0.3-pl with ModX-2.2.2.pl version. I can successfully use the following code:

[[!FormIt? &hooks=`email,redirect` &emailTpl=`myEmailTpl` &emailSubject=`Message from Holtec Website` &emailTo=`[email protected]` &redirectTo=`51` &validate=`name:required, email:required, subject:required, text:required:stripTags, numbers:required, colors:required`]]

But while trying to use FormItAutoResponder, it does not send any mail.

 [[!FormIt? &hooks=`email,redirect,FormItAutoResponder` &emailTpl=`myEmailTpl` &emailSubject=`Message from Holtec Website` &emailTo=`[email protected]` &redirectTo=`51` &validate=`name:required, email:required, subject:required, text:required:stripTags, numbers:required, colors:required`  &fiarTpl=`autoResponseTpl` &fiarToField=`email`]]

It does not even throw any error.

If I remove FormItAutoResponder hook, the system works fine and send mail to admin.

Any help will be appreciated.

Regards,

Sandip

24,544 Posts

BobRay Reply #2, 14 years, 4 months ago

There's some information here that might help: http://codingpad.maryspad.com/2011/03/08/modx-revolution-for-complete-beginners-part-9-using-formit-for-contact-forms/

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17 Posts

sandiphw Reply #3, 14 years, 4 months ago

I have followed the instruction form this only, but could not succeed. Also tried to get help from other posts but could not find error in my code.

24,544 Posts

BobRay Reply #4, 14 years, 4 months ago

Sorry, I don't see anything wrong with your code. Assuming that you set all four of these:

&fiarTpl=`autoResponseTpl`
&fiarSubject=`Thank You for Contacting Us`
&fiarToField=`contact_email`
&fiarFromName=`Learn MODx Website`

Make sure that the $fiarToField property has the same name as the user email field in your FormIt form.

Maybe someone else can help.

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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html [ed. note: BobRay last edited this post 14 years, 4 months ago.]

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1 Posts

[email protected] Reply #5, 8 years, 1 month ago

I know this is an old post but maybe this can help the next person.
My issue was that my hidden email input didn't follow the correct template. (Which can be taken from the formit.email docx.)

<input type="text" name="email" data-name="email" id="email" value="[[!+modx.user.id:userinfo=`email`]]" type="hidden" style="display: none;"/>

I was missing, data-name="email". My code above is for a dynamically filled email. You can let the user input by not hiding it.
Also make sure you have all of the required properties for FormItAutoResponder, https://docs.modx.com/extras/revo/formit/formit.hooks/formit.hooks.formitautoresponder