Answered How to configure MODx email so it is not rejected??

I'm testing Login's password reset and I get either of these results:

550 rejecting spoofed message -- if emailsender is [email protected] (webmaster is an alias)

554 5.1.0 Sender Denied -- if emailsender is blank, using web hosting company's emailer address

This is despite whitelisting everything from our MODx site/server/host in our Barracuda anti-spam appliance before it reaches our Exchange 2003 server.

Has anyone seen this before?? How is it fixed??

Thank you, Tom

[ed. note: TomMLS last edited this post 14 years, 7 months ago.]

When having email problems I suggest using QuickEmail with debug mode (http://bobsguides.com/quickemail-snippet-tutorial.html)

To me it sounds like you have a very strict email policy (that is great actually), but you'll need to configure your email settings in the MODX system settings accordingly.

Perhaps you need to work over SMTP, SSL or TSL or provide a HELO message. All of that is possible through the system settings (Mail area). Work with your server admin to find out what is required.

I usually set up a specific "robots" email address (actual email) that isn't actually used by anyone, but acts as my external mail stuff. Connect over secured ssl = proper headers and reduces the chance being marked as spam as well.

Ah...I could do that if ever necessary.
However for the particular site's purposes the currently used 'real' email address is adequate.
Login's registration stuff is the only thing our MODx sites use which doesn't solicit an email address from the sender.
Thank you...