We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 36822
    • 8 Posts
    I've been using Evo and Revo for a few years now and have never had a problem installing or running Modx on Godaddy. Today, I ran Revo 2.2 setup and get this.



    I'm trying to do a clean install. Files uploaded with no errors. I have tried deleting and reuploading and I get the same error. Considering this is the first thing I see after I try to run setup, I have no idea where to begin to try and fix this. Any help would be greatly appreciated!
      • 36822
      • 8 Posts
      Sorry, image didn't go as planned
      • Check to make sure you have a "tmp" directory in the same place as your "www" or "pubilc_html" directory, and that it's set to 777 permissions.
          Studying MODX in the desert - http://sottwell.com
          Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
          Join the Slack Community - http://modx.org
          • 36822
          • 8 Posts
          I do have a "tmp" folder with 777 permissions in the root folder. I also tried putting it in the same subfolder as mode will be installed in, but that didn't work either. I was able to install on my local machine using MAMP with no trouble.

          Think this could be a hosting issue?
          • The problem is with the GoDaddy temp directory configuration. You have a few options:
            - Contact GoDaddy support to resolve the problem
            - Use a custom php.ini file to remap the tmp directory to within your webroot
            - Relocate your hosting to a different provider

            GoDaddy should work fine, as others may note their configuration leaves a little to be desired at times.

            I hope that helps.
              Patrick | Server Wrangler
              About Me: Website | TweetsMODX Hosting