We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 38157
    • 9 Posts
    Hi.

    I have a Site5 reseller account and several Modx installations on it. Somewhere around Christmas on every single one of those Modx installations, which all are the same latest version of modx, Package Browser stopped working.

    Site5 support guys said that Curl and everything else was fine, so I don't know where to begin exploring this issue.

    I was trying to step back and see if it is my doings that brought the problem but some of the Modx accounts I did not access at least a month and they are have the same issue.

    If anyone can shed a light here I would appreciate.

    Thanx,

    Sinisa Perovic
      • 27708 MODX Staff
      • 2,502 Posts
      Have you checked the server's PHP error logs? Is Package Management not working still. There was an outage for about 12 hours in the last week that caused all access to the MODX packages.
        Author of zero books. Formerly of many strange things. Pairs well with meats. Conversations are magical experiences. He's dangerous around code but a markup magician. Blog ✦ Twitter ✦ LinkedIn ✦ GitHub
        • 28042 ☆ A M B ☆
        • 24,524 Posts
        It's working here again now.
          Studying MODX in the desert - http://sottwell.com
          Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
          Join the Slack Community - http://modx.org
          • 38157
          • 9 Posts
          Thank you all for the help. This morning (Friday) it is working again, but the outage was a week or so but that is all behind us now.

          Thanx again for your time and effort.

          Cheers,

          Sinisa Perovic
            • 38157
            • 9 Posts
            Ooops, I spoke too soon.

            After second attempt I get empty Package Browser categories again sad It was a short thrill, this one.