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    • 22739
    • 11 Posts
    I'm running the latest 1.7.1 version of Login snippet. What's strange is that when I go to package management, it says the package is not installed. But I'm able to create login and update profile forms (and they work).

    When I try to uninstall and re-install the package, my entire site throws a 500 error and I end up having to revert to last know version of the snippet.

    Any insight as to why this might be or how to fix? I need to be able to upgrade when a new version of the snippet comes out. Thanks.

      • 3749
      • 24,544 Posts
      I've seen that, but I don't know what causes it. I was able to fix it by right-clicking on the package and selecting "remove package". If you have more than one version, repeat that until it no longer shows in the Package Manager grid. Then download and install the latest version.

      I would also delete all files in the core/cache directory before and after removing it. Clearing your browser cache and cookies can't hurt either.
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