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    • 36856
    • 2 Posts
    Apologies if this is the wrong place, I cannot find a forum support section. Please move it to the relevant section if I am lost.

    This is my first time using the forums since after the change. I am trying to merge my new account and old account as advised.

    I get the error: "You cannot merge your currently active account into itself"

    Please help me resolve the issue
      • 36856
      • 2 Posts
      Any advice or help?
        • 28215
        • 4,149 Posts
        Make sure you're entering your old SMF account info into the Merge Account form, *not* your modx.com info.
          shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com