HELP - revo 2.1.5 directory permissions problem

Hi,

I'm getting the following error message during the install wizard.

core/export directory is writable: Failed!
and
core/packages directory is writable: Failed!

I can pass this if i set the directories permissions to 777, but i don't want to do this if I shouldn't have to as i've not had any issues on other installs. But i'm using a new VPS server so i'm guessing there's something up with setup. I cross checked with the wikis server requirements and everything seems ok. Anyone any ideas?

revo - 2.1.5
php 5.3.2
mysql 5.1.52.
Apache/2.2.15 (Unix)

Thanks

Ben

Sorry, can't help but I will be interrested when you have an answer...

Hello,

How do you have php configured on the server?

Hi,

Even after making those folders 777 i get similar warning about making core/packages/core.transport.zip writable. So would have to also make that 777.


info below from php info file.

Thanks
Ben

php core info below.

Core

PHP Version 5.3.2

Directive Local Value Master Value
allow_call_time_pass_reference Off Off
allow_url_fopen On On
allow_url_include Off Off
always_populate_raw_post_data Off Off
arg_separator.input & &
arg_separator.output & &
asp_tags Off Off
auto_append_file no value no value
auto_globals_jit On On
auto_prepend_file no value no value
browscap no value no value
default_charset no value no value
default_mimetype text/html text/html
define_syslog_variables Off Off
disable_classes no value no value
disable_functions no value no value
display_errors Off Off
display_startup_errors Off Off
doc_root no value no value
docref_ext no value no value
docref_root no value no value
enable_dl Off Off
error_append_string no value no value
error_log no value no value
error_prepend_string no value no value
error_reporting 22527 22527
exit_on_timeout Off Off
expose_php Off Off
extension_dir /usr/lib64/php/modules /usr/lib64/php/modules
file_uploads On On
highlight.bg #FFFFFF #FFFFFF
highlight.comment #FF8000 #FF8000
highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
html_errors Off Off
ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path .: .:
log_errors On On
log_errors_max_len 1024 1024
magic_quotes_gpc Off Off
magic_quotes_runtime Off Off
magic_quotes_sybase Off Off
mail.add_x_header On On
mail.force_extra_parameters no value no value
mail.log no value no value
max_execution_time 60 60
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 60 60
memory_limit 128M 128M
open_basedir /var/www/vhosts/mydomain.com/httpdocs/:/tmp/ no value
output_buffering 4096 4096
output_handler no value no value
post_max_size 8M 8M
precision 14 14
realpath_cache_size 16K 16K
realpath_cache_ttl 120 120
register_argc_argv Off Off
register_globals Off Off
register_long_arrays Off Off
report_memleaks On On
report_zend_debug On On
request_order GP GP
safe_mode Off On
safe_mode_exec_dir no value no value
safe_mode_gid Off Off
safe_mode_include_dir no value no value
sendmail_from no value no value
sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
serialize_precision 100 100
short_open_tag On On
SMTP localhost localhost
smtp_port 25 25
sql.safe_mode Off Off
track_errors Off Off
unserialize_callback_func no value no value
upload_max_filesize 10M 10M
upload_tmp_dir no value no value
user_dir no value no value
user_ini.cache_ttl 300 300
user_ini.filename .user.ini .user.ini
variables_order GPCS GPCS
xmlrpc_error_number 0 0
xmlrpc_errors Off Off
y2k_compliance On On
zend.enable_gc On On

Do you know how php is configured with apache? (dso, phpsuexec, suexec, etc...) The php.ini info looks fine based on a quick scan.

Also what if any control panel do you have on the system?

Thanks AMDbuilder for your time looking at this.

I've finally got somewhere with this.

It was to do with the issue mentioned here:
http://stackoverflow.com/questions/5165183/apache-permissions-php-file-create-mkdir-fail

I then spoke to the host who said enabling FastCGI should help, the guide here was useful for plesk control panel:
http://kb.mediatemple.net/questions/1890/(dv)+How+do+I+enable+FastCGI%3F#dv_40

I then encountered another problem as could no longer view the setup page, was getting a session path error. Again the hosts helped me out. This time they needed the system admin team to do something behind the scenes. I was told they create a symlink between the tmp and the current set session path folder. This solved that issue and so far so good with my revo instal.

The hosts in question were Heart Internet, thought i should mention their name as they particularly helpful.


Oh and control panel installed is plesk, which from googling might of been part of the problem with the session path.

Thanks

Ben

Hello Ben,

I'm glad to hear you got the problem resolved. If you have a moment you should share your experience with Heart Internet in the Hosting Experience section (http://forums.modx.com/board/?board=13).

I've never had good luck running MODX on Plesk powered servers, so I am glad you got it working.