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    • 34061
    • 9 Posts
    Hello all.

    Attempting to use package manager in a new install of Revo 2.1.3-pl (traditional) - note that this was installed by the sys-admin for the client company- and am receiving the following error message:

    ERROR
    An error occurred while connecting to the Provider: MODX received a blank response from the provider. Please double check your service URL and make sure the provider is a valid provider.

    Which is returned after I've selected MODX as the extras/package provider.

    What can I do to rectify this?

    Many thanks,
    Leigh