Installation Problems

Hi Everyone,

I'm a newbie, have read so much great stuff about Modx and can't wait to get going, but have hit a snag on installation. I'm getting the following errors when I navigate to the setup folder - any assistance would be amazing, thanks!

I'm installing: REVOLUTION VERSION 2.1.3, I have very little experience/knowledge with regards to server and mySQL details, but the site is hosted with this hosting package which doesn't give much away: http://www.haisoft.co.uk/perso.php

Steve

Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 10678 is not allowed to access /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/cache/setup owned by uid 48 in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/setup/includes/modinstallsmarty.class.php on line 89

Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 10678 is not allowed to access /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/cache/setup owned by uid 48 in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/setup/includes/modinstallsmarty.class.php on line 94

Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 10678 is not allowed to access /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/cache/setup owned by uid 48 in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_write_file.php on line 28

Warning: tempnam() [function.tempnam]: SAFE MODE Restriction in effect. The script whose uid is 10678 is not allowed to access /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/cache/setup owned by uid 48 in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_write_file.php on line 31

Warning: file_put_contents() [function.file-put-contents]: Filename cannot be empty in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_write_file.php on line 33

Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file ' in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_write_file.php:35 Stack trace: #0 /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_template.php(271): Smarty_Internal_Write_File::writeFile('/var/www/vhosts...', '<?php /* Smarty...', Object(modInstallSmarty)) #1 /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_template.php(412): Smarty_Internal_Template->compileTemplateSource() #2 /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_template.php(554): Smarty_Internal_Template->renderTemplate() #3 /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/Smarty.class.php(335): Smarty_Internal_Template->getRenderedTemplate() #4 /var/www/vhosts/dunhilldesign.co.uk/httpdocs/setup/includes/modinstallsmarty.class.php(69): Smarty->fetch('header.tpl') #5 /var/www/vhosts/dunhilldes in /var/www/vhosts/dunhilldesign.co.uk/httpdocs/core/model/smarty/sysplugins/smarty_internal_write_file.php on line 35 [ed. note: dunboy last edited this post 12 years, 6 months ago.]

This means that the server has safe_mode enabled. MODX can't create the files and directories it needs.

You can contact your hosting service to see if they will disable safe_mode for you (or switch hosting services).

Welcome to MODX.

Many thanks for your assistance BobRay - I've contacted the hosting company.

I've now disabled safe-mode and was going through the installation stages, but then cam across the following two errors on the Installation Summary

Errors were encountered during core installation.:

Error creating table for class modActiveUser

Error saving the default admin user.
Array ( [0] => 00000 )

Is this easily remedied?

Thanks,

Steve