Error while inserting emailto: link

I am attempting to edit a document and insert an e-mail address link. When I save the document, the page immediately goes to a 404 not found page. Any ideas?

Show us the code if you don’t mind...

<p class="MsoNormal" style="MARGIN: 0in 0in 0pt" align="center"><span style="FONT-FAMILY: Tahoma"><font size="3"><strong>EMPLOYMENT OPPORTUNITIES:</strong><span><strong> </strong>
</span></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt" align="center"><span style="FONT-FAMILY: Tahoma"><font size="3"><span></span><p>&nbsp;</p></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">Equal Opportunity Employer</font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">Please send resume or general inquiries:<p>&nbsp;</p></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><p><font size="3">&nbsp;</font></p></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">e-mail to:</font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">info
</font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><p><font size="3">&nbsp;</font></p></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">Mail to: <p>&nbsp;</p></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">American Sealants, Inc<p>&nbsp;</p></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font size="3"><address w:st="on"><street w:st="on"><span style="FONT-FAMILY: Tahoma">608 Serenade St</span></street><span style="FONT-FAMILY: Tahoma">, <city w:st="on">Grand Junction</city>, <state w:st="on">CO</state> <postalcode w:st="on">81504</postalcode></span></address><span style="FONT-FAMILY: Tahoma"> <p>&nbsp;</p></span></font></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><p><font size="3">&nbsp;</font></p></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">Fax to: <p>&nbsp;</p></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3">970-523-6002</font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"></span>&nbsp;</p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt" align="center"><span style="FONT-FAMILY: Tahoma"><font size="3"><strong>Commercial Caulking &amp; Waterproofing Tech:</strong><span></span></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3"><span></span></font></span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Tahoma"><font size="3"><span></span>Work may include caulking, injection and waterproofing as described on website.<span>&nbsp; </span>Construction experience preferred.<span>&nbsp; </span>Valid driver&rsquo;s license required.<span>&nbsp; </span>We will train for job requirements.<span>&nbsp; </span>Out of town work, home most nights and weekends.<span>&nbsp; </span>Hourly wages based on experience.<span>&nbsp; </span>Vacation pay and sick pay benefits.<span>&nbsp; </span>Job bonuses and annual bonus based on performance.<span>
</span></font></span></p>

While trying to edit the content with the editor or editing the source code itself, after I save and refresh, the preview immediately goes to the following 404 error:

Uh oh ... it’s a 404! (Page Not Found)
« Edit contentLooks like you tried to go somewhere that does not exist... perhaps you need to login or you’d like one of the following pages instead:

Home
Aquatic Specialty Services
Caulking
Injection Services
Contact us – Contact American Sealants Inc.
About Us
Employment Opportunities
Purpose and Mission – Purpose and Mission Statement
Staff Bios
– About Us

You’ve got a mess of HTML there, including incorrectly nested tags. Strip out the needless spans/margins/fonts/class="MsoNormal" and things will be a lot easier to figure out. I can’t even find the mailto link in that block of code... Are you generating that from Word? :/

Thats what popped up when I clicked on the source button in the edit menu. That is how Modx is rendering it. The e-mail to link isnt in there because whenever I try to save the document after I add it, I get a 404 error.

MODx isn’t rendering anything. That’s the HTML somebody pasted into the document content field. It looks like a direct copy/paste from a Word document. As the old saying goes, "garbage in, garbage out".

I am still unable to insert a simple <a href="mailto:[email protected]">mail me</a>
link in a document without getting a 404 error.

That sounds like an <a> tag with either a missing </a>, or the closing " somewhere.

Did you try putting the page through an HTML validator?