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    • 7754
    • 1 Posts
    Hi,

    I have installed MODx successfully and all seemed to be fine. However I am receiving intermittent problems when accessing various sections of the manager.

    Forbidden
    You don’t have permission to access /manager/index.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


    This error can and will appear in any of the frames. Additionally this error occurs in both FF and IE. Is there anything I can do? I have CHMOD’d the pages and folders according to the installation rules. Is this possibly an issue with my web hosts?

    Any advice would be greatly received. phpinfo here: http://appg-pharma.org/phpinfo.php

    Thanks
    Rich



      • 25663 MODX Staff
      • 12,272 Posts
        Ryan Thrash, MODX Co-Founder
        Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me
        • 22303 MODX Staff
        • 10,725 Posts
        Quote from: dogwonder at May 31, 2006, 07:56 AM

        Hi,

        I have installed MODx successfully and all seemed to be fine. However I am receiving intermittent problems when accessing various sections of the manager.

        Forbidden
        You don’t have permission to access /manager/index.php on this server.

        Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


        This error can and will appear in any of the frames. Additionally this error occurs in both FF and IE. Is there anything I can do? I have CHMOD’d the pages and folders according to the installation rules. Is this possibly an issue with my web hosts?

        Any advice would be greatly received. phpinfo here: http://appg-pharma.org/phpinfo.php

        Thanks
        Rich

        These problems are most likely related to the use of mod_security by your provider. There are some other discussions of these issues in the forums, but I’ll have to search for them when I get more time.
          • 29686
          • 2 Posts
          thee_oddball Reply #4, 17 years ago
          MySQL - 5.0.79
          phpMyAdmin - 2.8.2.4
          UNIX
          MODX 1.0.1
          new install
          ubuntu 8.10
          firefox 3.0.15
          apache 20051115

          "You don’t have permission to access /modx-1.0.1/manager/index.php on this server"

          i CHMOD the folder and the file to 777 but still get the same error, i am currentl asking my provider if they are running Mod_security"

          update: apache2handler,Loaded Modules , mod_security2
            • 29686
            • 2 Posts
            does mod_security2 mean i have to contact my host?
              • 22303 MODX Staff
              • 10,725 Posts
              Quote from: thee_oddball at Nov 07, 2009, 10:30 AM

              does mod_security2 mean i have to contact my host?
              See http://wiki.modxcms.com/index.php/What_is_mod_security_and_how_does_it_affect_me for more information.