Server error when saving snippets

First off I apologize if there might have been a better place to post this.

I installed MODx this weekend and was overjoyed to see that so many different snippets have been developed but when I tried to cut, paste, and save my first snippet I got an internal server error. I thought it was a configuration error on my part but I double checked all paths and every other configuration option that might be set wrong but nothing changed the fact that I got an error. I tracked down a few posts that said server errors were sometimes related to ASCII/binary upload errors so I reinstalled with a different ftp program making sure it was also set to auto and same thing after installation. I verified that all folders have correct permissions. The farthest I have been able to get is to save the snippet with a few basic lines of text but once I past much more than that I get the server error. Any ideas what might be going on... the only thing the error log says is that there was a 500 error with page of the new snippet.

Thanks in advance for any help!
Rich

We’ll need information about your server to even take a remote guess.

Sorry for not posting more relevant info before i guess i was hoping it was something I overlooked (aka screwed up). I am on a shared hosting plan with imhosted.com on a linux server running apache 1.3.33, php 4.3.1, and mysql 4.0.25. I am guessing you want part of the phpinfo but I am not sure what portions to post so here I will post just the initial info below for now. If you need another part of the phpinfo just let me know.


PHP Version 4.3.10

System Linux universal.dnsprotect.com 2.6.8.1 #3 SMP Sat Aug 21 21:19:56 EDT 2004 i686
Build Date Dec 22 2004 13:03:46
Configure Command ’./configure’ ’--with-apxs=/usr/local/apache/bin/apxs’ ’--with-xml’ ’--enable-bcmath’ ’--enable-calendar’ ’--with-curl’ ’--with-dom’ ’--with-dom-xslt’ ’--with-dom-exslt’ ’--enable-exif’ ’--with-swf=/usr/local/flash’ ’--enable-ftp’ ’--with-gd’ ’--with-jpeg-dir=/usr/local’ ’--with-png-dir=/usr’ ’--with-xpm-dir=/usr/X11R6’ ’--with-gettext’ ’--with-imap’ ’--with-imap-ssl’ ’--with-kerberos’ ’--enable-mbstring’ ’--enable-mbstr-enc-trans’ ’--enable-mbregex’ ’--with-mcrypt’ ’--with-mhash’ ’--with-ming=../ming-0.2a’ ’--enable-magic-quotes’ ’--with-mysql=/usr’ ’--with-openssl’ ’--enable-discard-path’ ’--with-pear’ ’--with-pspell’ ’--enable-safe-mode’ ’--enable-sockets’ ’--enable-track-vars’ ’--with-ttf’ ’--with-freetype-dir=/usr’ ’--enable-gd-native-ttf’ ’--enable-versioning’ ’--enable-wddx’ ’--with-xmlrpc’ ’--with-zip’ ’--with-zlib’
Server API Apache
Virtual Directory Support disabled
Configuration File (php.ini) Path /usr/local/Zend/etc/php.ini
PHP API 20020918
PHP Extension 20020429
Zend Extension 20021010
Debug Build no
Thread Safety disabled
Registered PHP Streams php, http, ftp, https, ftps, compress.zlib

Quote from: RichWNY at May 02, 2006, 08:58 PM

The farthest I have been able to get is to save the snippet with a few basic lines of text

Plain Text or PHP-code? So what happens if you only put the following line into a snippet and run it within a document?



Could you post the section "Configuration" from you php-info?

Creating that snippet and inserting it produced the correct results, a document with "Hello World" in it... as far as plain text or php I only tested it at first using plain text (other than the few snippets I tried pasting) as I was starting off small. I will glady do it with php.. maybe you can suggest some other snippets to try and paste (that might be smaller ) or some other method of testing.

Thanks for all the help!

PHP Core
Directive Local Value Master Value
allow_call_time_pass_reference On On
allow_url_fopen On On
always_populate_raw_post_data Off Off
arg_separator.input & &
arg_separator.output & &
asp_tags Off Off
auto_append_file no value no value
auto_prepend_file no value no value
browscap no value no value
default_charset no value no value
default_mimetype text/html text/html
define_syslog_variables Off Off
disable_classes no value no value
disable_functions no value no value
display_errors On On
display_startup_errors Off Off
doc_root no value no value
docref_ext no value no value
docref_root no value no value
enable_dl On On
error_append_string no value no value
error_log error_log error_log
error_prepend_string no value no value
error_reporting 2039 2039
expose_php On On
extension_dir ./ ./
file_uploads On On
gpc_order GPC GPC
highlight.bg #FFFFFF #FFFFFF
highlight.comment #FF8000 #FF8000
highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
html_errors On On
ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path /home/antanavi/public_html/manager/includes/ .:/usr/lib/php:/usr/local/lib/php
log_errors On On
log_errors_max_len 1024 1024
magic_quotes_gpc On On
magic_quotes_runtime Off Off
magic_quotes_sybase Off Off
max_execution_time 30 30
max_input_time -1 -1
open_basedir no value no value
output_buffering no value no value
output_handler no value no value
post_max_size 55M 55M
precision 14 14
register_argc_argv On On
register_globals On On
report_memleaks On On
safe_mode Off Off
safe_mode_exec_dir no value no value
safe_mode_gid Off Off
safe_mode_include_dir no value no value
sendmail_from no value no value
sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
serialize_precision 100 100
short_open_tag On On
SMTP localhost localhost
smtp_port 25 25
sql.safe_mode Off Off
track_errors On Off
unserialize_callback_func no value no value
upload_max_filesize 2M 2M
upload_tmp_dir no value no value
user_dir no value no value
variables_order EGPCS EGPCS
xmlrpc_error_number 0 0
xmlrpc_errors Off Off
y2k_compliance Off Off

There’s nothing wrong with it (except "display_errors" is "on" which has some impact on security, but has nothing to do with your problem). I’ve no idea what’s failing here. Did you ever try to paste the Snippet’s code into a regular document? Just to check there isn’t a problem with the maximum string length.

maybe you can suggest some other snippets to try and paste (that might be smaller)

You’ll find a lot of Snippets to try out here in the Forums.

As a last option I’d recommend to get an updated version of Apache (current: 1.3.35) and PHP (4.4.2). The occurence of this Error 500 is really strange and shouldn’t happen when running php as a module.

I hope, someone else got an idea...

I tried pasting it as a document and that also caused an error... im trying to see exactly how much I can paste before I get the error. You mentioned a maximum string length.. is there a way to check to see what that is set at.

I just found out that if I paste 2000 lines of plain text (actually I just copied the comments from maxigallery over and over). I am able to save that correctly. I can also paste the snippet at least to line 600 but I haven’t determined where it fails after that. So the error only occurs only happens when I paste snippet code into the editor.

I was trying different snippets and found out that I can save the snippet for the suckerfish gallery but not maxigallery or minigallery. I don’t know if I will ever figure out whats going on here... but thanks to anyone who can help.

Quote from: RichWNY at May 03, 2006, 05:46 PM

You mentioned a maximum string length.. is there a way to check to see what that is set at.

I don’t know about a setting for this that gives you an error 500. Just ask your admin/provider what’s up with his server