Formit EMAILFROM & Godaddy Issues & Emailsender

28 Posts

joellogan Reply #1, 13 years, 7 months ago

Hello All,

I am about to pull my hair out, I need some advice.

Problem #1: Ok long story short to send email thru a Godaddy website the FROM has to be an email on taht domain. Understand this, worked around it in the past. If you don’t do it you get: <<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error . LIKE I said no problem understand this issue.

Problem #2: All I need formit to do is make the FROM be [email protected] . I am using MODXCMS Revolution 2. So

A. I have the emailsender field set right (under System-> System Settings)
B. I set the EMAILFROM in the hook to the right value(see below)

NO MATTER what I do it is still making the FROM be the email the user types in the form. ANY help would be wonderful!! Thanks-> Joel Logan

***************CODE******************************

[[!FormIt?
&hooks=`spam,email,redirect`
&emailTpl=`ContactFormReport`
&emailFrom=`[email protected]`
&emailTo=`[email protected]`
&emailUseFieldForSubject=`1`
&redirectTo=`15`
&submitVar=`submitContact`
]]
<p class="error">[[+fi.error.error_message]]</p>
<form id="EmailForm" action="[[~[[*id]]]]" method="post">
<input name="nospam:blank" type="hidden" />

<fieldset>
<h3>Contact Form</h3>
<label for="cfName">Your name:
<span class="invalidValue">[[+fi.error.name]]</span>
<input id="cfName" class="text" name="name:required" type="text" value="[[+fi.name]]" /> </label>
<label for="cfEmail">Your Email Address:
<span class="invalidValue">[[+fi.error.email]]</span>
<input id="cfEmail" class="text" name="email:required:email" type="text" value="[[+fi.email]]" /> </label>
<label for="cfRegarding">Regarding:
<span class="invalidValue">[[+fi.error.regarding]]</span>
</label>
<select id="cfRegarding" name="subject">
<option value="General Inquiries">General Inquiries</option>
<option value="Press">Press or Interview Request</option>
<option value="Partnering">Partnering Opportunities</option>
</select>
<label for="cfMessage">Message:
<span class="invalidValue">[[+fi.error.message]]</span>
<textarea id="cfMessage" cols="20" rows="4" name="message:required:stripTags">[[+fi.message]]</textarea>
</label>
<label> </label><input id="cfContact" class="button" name="submitContact" type="submit" value="Send This Message" />
</fieldset>
</form>

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24,524 Posts

sottwell Reply #2, 13 years, 7 months ago

Have you considered using a different SMTP server for sending your mail? You can even use a Gmail account for sending SMTP.

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24,544 Posts

BobRay Reply #3, 13 years, 7 months ago

Here’s the relevant code in core/components/formit/model/formit/fihooks.class.inc:

 $emailFrom = empty($fields['email']) ? $this->modx->getOption('emailsender') : $fields['email'];
        if (empty($emailFrom)) {
            $emailFrom = $this->modx->getOption('emailFrom',$this->formit->config,$emailFrom);
        }

or, if you’ve updated to the most recent version:

$emailFrom = empty($fields['email']) ? $this->modx->getOption('emailsender') : $fields['email'];
        if (empty($emailFrom)) {
            $emailFrom = $this->modx->getOption('emailFrom',$this->formit->config,$emailFrom);
            $emailFrom = $this->_process($emailFrom,$fields);
        }

If you replace it with this it should use the System Setting

            $emailFrom = $this->modx->getOption('emailsender');

Note that your change might be overwritten if you update FormIt.

As an alternative, I think you could modfy your email form and change the name of the email field, so $fields[’email’] would not be set. It would use the emailsender value (or the parameter, if set), but then you’d lose the user’s email completely, unless you put [[+fi.xemail]] in the body of the message somewhere.

<input id="cfEmail" class="text" name="xemail:required:xemail" type="text" value="[[+fi.xemail]]" /> </label>

Sottwell’s solution may be a better choice, although I think Gmail will reset the emailFrom to your Gmail address, so again, you need to put the user’s email in the message body somewhere.

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sottwell Reply #4, 13 years, 7 months ago

GMail has an option to set your preferred email sender account to an external account.

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24,544 Posts

BobRay Reply #5, 13 years, 7 months ago

Quote from: sottwell at Sep 15, 2010, 05:35 AM

GMail has an option to set your preferred email sender account to an external account.

I learn something from you almost every day. cool

I don’t think that option existed the last time I checked.

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sottwell Reply #6, 13 years, 7 months ago

Settings -> Accounts and Import, Send Mail As, and the "Send mail from another address" button. Although I do believe the actual mail headers will indicate that the mail comes from gmail servers; in one case some had problems receiving mail where anyone else was receiving it just fine:

It was an issue with my host. It apparently had Google Apps blocked or something which is what I use for mail.

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28 Posts

joellogan Reply #7, 13 years, 7 months ago

I changed to the code like you said and it worked! Thanks a million!

If anybody else reading this uses go daddy remember that the from email address has to be the domain GoDaddy is hosting for you.

Joel Logan

2 Posts

umbii Reply #8, 13 years, 6 months ago

I’m making a simple "Contact us" page and it looks I have the same problem: formtit processes request without any error, but emails are not received.

I tried to modify sources but it didn’t help. Also, as I see if I will use "&emailFrom" parameters for snippet, I don’t have to set / use "emailsender" global config. I’ve also tried to use gmail or yandex.ru as a smtp server, but the same problem.

Maybe I have to make some configuration in modx or/and godaddy hosting? Do I have to use real email address for "emailTo" or just have to use my hosted domain?

The sources are: (basically I copied/pasted Formit example)

[[!FormIt?
   &hooks=`spam,email,redirect`
   &emailTpl=`contactEmail`
   &emailTo=`[email protected]`
   &emailFrom=`[email protected]`
   &emailReplyTo=`[email protected]`
   &redirectTo=`1`
   &validate=`name:required`
]]

<h2>Contact Form</h2>

<p>[[+fi.error.error_message]]</p>

<form action="[[~[[*id]]]]" method="post" class="form">
    <input type="hidden" name="nospam:blank" value="" />

    <label for="name">
        Name:
        <span class="error">[[+fi.error.name]]</span>
    </label>
    <input type="text" name="name" id="name" value="[[+fi.name]]" />

    <label for="email">
        Email:
        <span class="error">[[+fi.error.email]]</span>
    </label>
    <input type="text" name="email" id="email" value="[[+fi.email]]" />

    <label for="subject">
        Subject:
        <span class="error">[[+fi.error.subject]]</span>
    </label>
    <input type="text" name="subject" id="subject" value="[[+fi.subject]]" />

    <label for="text">
        Message:
        <span class="error">[[+fi.error.text]]</span>
    </label>
    <textarea name="text" id="text" cols="55" rows="7" value="[[+fi.text]]">[[+fi.text]]</textarea>


    <label>
        Numbers:[[+fi.error.numbers]]
        <select name="numbers" value="[[+fi.numbers]]">
            <option value="">Select an option...</option>
            <option value="one" [[!+fi.numbers:FormItIsSelected=`one`]]>One</option>
            <option value="two" [[!+fi.numbers:FormItIsSelected=`two`]]>Two</option>
            <option value="three" [[!+fi.numbers:FormItIsSelected=`three`]]>Three</option>
        </select>
    </label>

    <label>
        Colors:[[+fi.error.colors]]
        <input type="hidden" name="colors[]" value="" />
    </label>
    <ul>
      <li>
        <label><input type="checkbox" name="colors[]" value="red" [[!+fi.colors:FormItIsChecked=`red`]] /> Red</label>
      </li>
      <li>
        <label><input type="checkbox" name="colors[]" value="blue" [[!+fi.colors:FormItIsChecked=`blue`]] /> Blue</label>
      </li>
      <li>
        <label><input type="checkbox" name="colors[]" value="green" [[!+fi.colors:FormItIsChecked=`green`]] /> Green</label>
      </li>
    </ul>

    <br class="clear" />
    [[!+formit.recaptcha_html]]
    [[+fi.error.recaptcha]]

    <br class="clear" />

    <div class="form-buttons">
        <input type="submit" value="Send Contact Inquiry" />
    </div>
</form>

2 Posts

umbii Reply #9, 13 years, 6 months ago

Some additional facts:

Error message appears in modx log if I don’t use "emailReplyTo"
If I use gmail it doesn’t show any error even I specify wrong smtp parameters