Main mail: Mailer was unable to send mailCould not instantiate mail function.

I am using eForm to send an email. However, when I send using my client’s email address I get the error "Main mail: Mailer was unable to send mailCould not instantiate mail function. ". When I make the &to my email address it works fine. I’ve searched this forum and I’ve googled for a solution to no avail. Why could this be, and how can I fix it?

This causes the error...


This doesn’t


Could it possibly have anything to do with the fact that they get they use a dedicated mail server in their office.

Web Server:

* Bluehost

MODx:

* 1.0.2
* eForm 1.4.4.6

Browser/Client:

* Mozilla Firefox 3.5.7
* Windows Vista Home Premium



Thanks in advance

I think I’m having the exact same problem, except that I’m not getting the "instantiate mail function" error. Have you fixed this by any chance?

I tested the eForm with my own email and I received it just fine. So, naturally I assumed it would be safe to change the &to code to the clients email. However, last week our client comes and tells us that they haven’t received any emails and their clients are wondering why there hasn’t been any reply.

We’re still trying to solve it!

Sar

I’m having the same issue. Did you fix this or does anyone have a suggestion as to the cause? Thanks.

Hi Tobys..

I have been checking back every now and then but it seems that nobody has the answer for this.

Our client is trying to figure things out from their end as well. They’re trying to figure out whether their mail server has anything to do with it. Something about how their Google mail server deals with incoming mail??

Wish I could be of some help,
Sarah