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☆ A M B ☆
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&from=`[+email+]` &subject=`Reaction from: `[+name+]`
has an extra ` which will close the parameter before the placeholder; if this is actually what’s in your snippet call, PHx has nothing to do with the dropping of the placeholder from that parameter. It should be
&from=`[+email+]` &subject=`Reaction from: [+name+]`
PHX will still drop the placeholder even if tou use Susans way.