My Forms Appear To Be Working But I Don't Receive The Emails (but I did before)

Hi
I have a someforms on my clients site (http://www.chaplins.co.uk/contact-chaplins.html)
The forms were working but now they don’t seem to be...

The form processes ok and goes to the ’thank you’ page ok but I am not getting the emails... any ideas?

Here is the code on the page under some intro text:

[!eForm? &formid=`ContactChaplins` &tpl=`ContactChaplins` &report=`ContactChaplinsReport` &ccsender=`1` &invalidClass=`invalidValue` &requiredClass=`requiredValue` &cssStyle=`mindform` &to=`[email protected],[email protected]` &subject=`Chaplins Contact` &gotoid=`46` !]

thanks

If you haven’t changed anything, maybe your host has turned off the mail() function (many do). You can have eForm use SMTP if that’s the case.

Hi Bob
Sorry for the ’late’ thankyou... I managed to fix the issue although i am not sure what the cause was.
I could’nt respond sooner as since then i have had very little access becuase my phone/broadband line has a fault that has taken 3 engineers to not fix.

Thanks.

Glad you got it sorted.

You could at least write how you sorted it i’ve got the same problem :’(

Quote from: BobRay at Feb 16, 2009, 01:23 PM

If you haven’t changed anything, maybe your host has turned off the mail() function (many do). You can have eForm use SMTP if that’s the case.

SMTP... that sounds good.. how would you do that?

Thx

See this thread: http://modxcms.com/forums/index.php?topic=32969.0
You only need to change class.phpmailer.php

http://www.google.com/search?hl=en&q=smtp+site%3Amodxcms.com%2Fforums

Quote from: mrhaw at Apr 07, 2009, 12:58 PM

See this thread: http://modxcms.com/forums/index.php?topic=32969.0
You only need to change class.phpmailer.php

http://www.google.com/search?hl=en&q=smtp+site%3Amodxcms.com%2Fforums

You shouldn’t need to change the phpmailer class, it’s already set up for SMTP. It’s just a matter of setting the SMTP account, username, PWD, etc. and callng the method that tells it to use SMTP.

See this:

Aha ok!

Quote from: greenbeatz at Apr 07, 2009, 11:33 AM

You could at least write how you sorted it i’ve got the same problem :’(

Hi
I sorted it by rewriting the snippet call from scratch... and i changed the order of the ’calls’: to be honest I am not entirely sure how this affected/changed anything but it worked!

Sorry I can’t be more helpful.