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    • 19000
    • 3 Posts
    Hi,

    Please can someone help?

    We have installed Modx (0.9.6.3) and everything was working fine, then the (German) hosting company ran a ’security update’ on the server and since then the site hasn’t worked properly.

    Something happened to affect the way that the path’s work, we have had to point all includes to the manager/includes folder. That has fixed most problems, apart from some scripts including DirectResize and the Resource Browser pop up (MCPUK). We have managed to change the paths for the DirectResize plugin so that it now works. However the resource browser is still causing us problems.

    We can upload images through the browser but just cannot see them. We have checked and the images are uploading as they should. We can see them using FTP to the images folder. We know that the thumbnails are being created as we can see them in the images folder, it’s just for some reason the path is wrong.

    As far as we can tell we just need to change the path for where it looks for the thumnail images?

    Can someone please help? This is the last thing we need to do to finish the project.

    Thanks in advance.
      • 8921
      • 55 Posts
      Did you ever get this resolved? I’m having the exact same problem and now it’s looking like the only solution is getting the client to switch hosting providers.

      Frustrating.
        • 19000
        • 3 Posts
        Hi,

        Yes we managed to fix the problem eventually. All that was required for our issue was to change the server include_path setting to:

        ’.:/ourpathto/manager/includes/’

        Once this was applied all was well again. Hope this helps you in some way to get it fixed!