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    • 24114
    • 2 Posts
    Hi, ive recently tried to load modx and had some problems.

    On the verification page, everything ticks fine, i hit install,says please wait then takes me to a blank page with the world "done" in my browser bar, i check the index.php and it just laods up a blank page?? Ive deleted and recreated dbs 3 or 4 times tried reinstalling, everything! Please help!

    -edit (in IE the installation gave a page cannot be displayed >:( )

    thanks
      • 22303 MODX Staff
      • 10,725 Posts
      can you provide some details regarding your environment?

      OS
      webserver
      mysql
      php

      at least?
        • 24114
        • 2 Posts
        embarrassed embarrassed embarrassed embarrassed

        NOOOOB mistake on my part, didnt unzip to root sad Sorry about this! Once youve installed how many cmses ive installed you start to presume one install fits all but thats pretty wrong smiley

          • 22303 MODX Staff
          • 10,725 Posts
          It happens, and BTW, you can install to a subfolder, but if you enable the .htaccess file (by renaming it to .htaccess from ht.access), you’ll need to edit the RewriteRule to include the full path to your /subfolder/index.php or include a RewriteBase /subfolder/ line in the file immediately following the RewriteEngine On line.
            • 13207
            • 59 Posts
            when accessing index.php from the root, I get this:
            Fatal error: Call to undefined function: startcmssession() in /home/admin/domains/thisismydomainname.com/public_html/index.php on line 85

            Is this a common error? What’s missing? I went through the install and all seemed ok. The creating ModX database message was shown as the last message displayed. Left running overnight.

              • 22303 MODX Staff
              • 10,725 Posts
              Sounds like a problem with the config file. If you were doing an upgrade, it sounds like the installer may not have been able to write to the manager/includes/config.inc.php file. This is where the StartCMSSession() function resides; it was added recently, so that’s what makes me think either the upgrade did not complete properly, or there is a permissions problem with the config.inc.php file.
                • 13207
                • 59 Posts
                This is a new install. I changed config.inc.php permissions to 777 in ftp. Still get the same error when reloading the page..?
                  • 25663 MODX Staff
                  • 12,272 Posts
                  Did you restrat the installer from scratch after making the change?
                    Ryan Thrash, MODX Co-Founder
                    Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me
                    • 13207
                    • 59 Posts
                    Uh no, I didn’t see that documented anywhere. Will that fix it?
                      • 25663 MODX Staff
                      • 12,272 Posts
                      Give it a whirl and if it does we’ll document it... wink
                        Ryan Thrash, MODX Co-Founder
                        Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me