Lately I have been getting a lot of web users having issues logging in. They enter their login information like usual, but it says incorrect password. I didn’t know where to ask this because it is WebLogin, but may just be another problem.
So they keep trying to log in and then they block themselves. I set the reset time to allow them to try logging in again to 60 minutes, but it just blocks them indefinitely.
Issue one: users are entering their correct information, but getting denied.
Issue two: users are getting block indefinitely, instead of for just 60 minutes when they attempt to login too many times.
The site is Evo, 1.0.4. WebLogin 1.0 (is there a newer version of WebLogin?)
Searched: login errors
You may or may not want to use the code I write. It's probably all against the syntax rules of php and MODx.
Carpet Cleaning
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☆ A M B ☆
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Check the web user tables, you may have a corrupted table.
I checked the tables and didn’t see anything wrong. I also did a Check and a Repair on a couple tables that I thought would be used during login, but they didn’t look odd before I did that.
Would be something with the web users’ browser? I can log in all day and not have a problem.
You may or may not want to use the code I write. It's probably all against the syntax rules of php and MODx.
Carpet Cleaning
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☆ A M B ☆
- 24,524 Posts
Could be; have them clear their browser cache and cookies for the domain.
I’ll try that.
Does anyone have any ideas as to why when someone attempts to login 3 times they are blocked indefinitely instead of for just 60 minutes, like the settings say?
You may or may not want to use the code I write. It's probably all against the syntax rules of php and MODx.
Carpet Cleaning
