Manager -> Tool -> Configuration: File Manager tab is missing

9 Posts

hungpvtn Reply #1, 15 years, 2 months ago

Hi,
I have installed Modx v9.6.3 for several sites without any problems. However, currently I am having problem with 2 sites:

1. In Manager -> Tool -> Configuration: File Manager tab is missing
2. When adding new Manager user (only adding new user), the Save button is not working: IE report an error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
Timestamp: Tue, 17 Feb 2009 07:11:41 UTC

Message: 'document.userform.save' is null or not an object
Line: 198
Char: 22
Code: 0
URI: http://www.abc-central.com/manager/index.php?a=12&id=1

Other than that the site is running ok.

I have tried these actions:
- delete and reupload Manager & Assets folder without any help
- Try to change permissions on all files & folders
- Test with/ without .htaccess file under Manager folder

None was helpful.

Could anybody please help me? huh

Thank you very much for your attentions.

Hung.

3,975 Posts

Zaigham (aka zi) Reply #2, 15 years, 2 months ago

have you tried with IE7? or Firefox? or Google Chrome?

Since IE8 is a beta software, so we haven’t tested it.

Zaigham R - MODX Professional | Skype | Email | Twitter

Digging the interwebs for #MODX gems and bringing it to you. modx.link

9 Posts

hungpvtn Reply #3, 15 years, 2 months ago

Thanks for you reply.
Yes, I did test on Firefox 3.x.x (I mainly use it browser), IE6, IE7, IE8 Beta, Opera 9, 10; Safari 3, 4Beta.

Since you mentioned about browser compatibility; I remember I have problem viewing the frontend on IE7; sometime IE7 display every text & image, sometime some text or images are missing. Trying to refresh the browser few times will help but the problem may come back after that.
I was thinking it would be caching issue so clean the CMS cache & browser cache but it did not help. Very weired and I did not have this problem with Modx 9.6.2

Thank you very much
Hung