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    • 9496
    • 113 Posts
    I have a client that requesting a certain host and I am having some install problems. Aside from the SQL version (5.051a) which I know has problems, my main issue is I can even get the install screen to launch. I have checked the error logs and I think I’ve narrowed down what the problem is but I just hopin someone thats more server savvy than I am to confirm so when I go to the host I will know what I dont look like a complete idjit.

    The current set up can be found here http://beta.ruralwateralliance.com/phpInfo.php

    Pulling the servers error log I get this every time I try and load the page:
    PHP Fatal error:  Call to undefined function session_start() in /xxx/install/index.php on line 10


    After bouncing around a bit it looks they are going to need to install session support to their PHP distro to get this working, right?

    thanks for any help-
    P
    • Yep it looks like your PHP Install has no session support, once you get that setup you should be ok to install MODx. smiley
        http://www.onesmarthost.co.uk
        UK MODX Hosting with love.
        • 9496
        • 113 Posts
        Wow that was quick -- thanks. BTW what version of MySql should I request to prevent all that 5.051 mess?

        • No problem, to my knowledge you should be ok with the version of mysql you have at the moment.
            http://www.onesmarthost.co.uk
            UK MODX Hosting with love.
            • 9496
            • 113 Posts
            Thanks. I know there were a few issues with that distribution regarding some of the database calls, but it may have been resolved. I’ll have them add the session support and I’ll go from there to see if anything comes up.

            thanks again-