Issue with Manager after installation - empty page

3 Posts

bkastl Reply #1, 17 years ago

Hi MODx-Community,

I have a very strange issue with my MODx-Installation (1.0.0 final). Perhaps you can help, because i don’t know how to fix this problem.
Installation went fine so far, everything ok (Database Access, Permissions,... etc ok).
The frontend with the dummy-content runs fine as well.

But when I try to login into the manager, there comes - nothing. No webpage, no errors, just an empty page.

I’ve tried the installation many times, but i’m always unable to use the manager.

You can check the problem by your self:

Frontend
http://benediktkastl.de/index.php
Manager
http://benediktkastl.de/manager/

Server Info:
Apache 2
PHP 5.2.6
MySQL 5.0.26
Error occurs on any Browser (i use a Mac).

Complete PHP Info
http://benediktkastl.de/dev/info.php

Hope anyone can help.

Benedikt

MODX Staff
10,725 Posts

opengeek Reply #2, 17 years ago

The manager is returning a 500 Internal Server Error according to the headers; this is typically due to a server misconfiguration, but without knowing more about your hosting environment, it’s difficult to say why. Did you rename the manager/ht.access file to .htaccess? If so, try renaming it back (or removing it entirely) and see if there is any difference...

Jason Coward
Chief Architect @ MODX
http://www.jasoncoward.com | http://twitter.com/drumshaman | https://github.com/opengeek

24,544 Posts

BobRay Reply #3, 17 years ago

See this for some ideas: http://bobsguides.com/modx-installation-faq.html

In my experience, the most common cause of your problem is running out of memory during the install. Check your memory_limit setting in phpInfo().

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3 Posts

bkastl Reply #4, 17 years ago

Thanks for your input so far.

Removing the .htaccess-file has no effect. Same behaviour with or without .htaccess.

memory_limit is at 16mb.

Maybe that’s the problem. Sadly i can’t change the memory limit on my own. Will talk to my admin.

Tried to simulate the 16mb memory limit on my localhost - install worked even with 16mb memory limit, can login to the manager.

Any problems known with suhosin perhaps?

PHP-Configuration can be seen here: http://benediktkastl.de/dev/info.php

3 Posts

bkastl Reply #5, 17 years ago

Hi there,

i’ve isolated the problem. set_include_path doesn’t work as it should.

The Problem are these lines in manager/index.php

// set some runtime options
$incPath = str_replace("\\","/",dirname(__FILE__)."/includes/"); // Mod by Raymond
if(version_compare(phpversion(), "4.3.0")>=0) {
    set_include_path($incPath); // this now works, above code did not?
} else {
    ini_set("include_path", $incPath); // include path the old way
}

Any ideas how to solve this problem (excluding "rewrite all includes").

MODX Staff
10,725 Posts

opengeek Reply #6, 17 years ago

MODx Evolution requires that set_include_path() work unfortunately. There is no easy way around it unless you can change the include_path in .htaccess in the manager/ directory using php_value directives.

Jason Coward
Chief Architect @ MODX
http://www.jasoncoward.com | http://twitter.com/drumshaman | https://github.com/opengeek