500 Internal Server error when validating with Google webmaster tools and W3C

Hi all,
that site http://www.pandolfinisrl.com/ is getting a 500 internal server error when validating with Google webmaster tools and W3C, but it render ok in the browser.
Is not a dns problem, in my opinion. So it should be something in the code?
Any suggestion?

I use modx 1.0.2 on debian linux

46 Errors if you paste the source code into the validator.

May be causing the problem.
If that comes from a snippet then try the long code version i.e.

If you tried using the PHP direct in the template, then remove it, you can’t do it that way, it must go in a snippet.

Could you please give us some further details, what snippets/plugins are in use on your site? If you have SEO Strict URLs try turning that off, it caused issues on one of my sites as well.

The 500 error is being sent to browsers as well, they just still display things. That issue will prevent google indexing your site, so let’s get the details and see if we can’t fix it.

Quote from: AMDbuilder at Dec 23, 2010, 12:06 PM

Could you please give us some further details, what snippets/plugins are in use on your site? If you have SEO Strict URLs try turning that off, it caused issues on one of my sites as well.

The 500 error is being sent to browsers as well, they just still display things. That issue will prevent google indexing your site, so let’s get the details and see if we can’t fix it.

I used to get a 500 error for Bob’s Guides at WC3. If I retried, it always worked. Mysteriously, it happened every other time I submitted the URL -- 500 error, no problem, 500 error, no problem -- ad infinitum. It didn’t keep Google from indexing the site and it never showed up in a browser, AFAIK.

I never did figure it out, but it seems to be gone now.

Quote from: bunk58 at Dec 23, 2010, 11:37 AM

46 Errors if you paste the source code into the validator.

<? echo(date("Y"); ?>

May be causing the problem.
If that comes from a snippet then try the long code version i.e.

<?php echo(date("Y"); ?>

If you tried using the PHP direct in the template, then remove it, you can’t do it that way, it must go in a snippet.

I removed direct php in the chuck but the problem is not solved

Quote from: AMDbuilder at Dec 23, 2010, 12:06 PM

Could you please give us some further details, what snippets/plugins are in use on your site? If you have SEO Strict URLs try turning that off, it caused issues on one of my sites as well.

The 500 error is being sent to browsers as well, they just still display things. That issue will prevent google indexing your site, so let’s get the details and see if we can’t fix it.

I’ve turned off SEO friendly urls but the problem is still there.
The browser get a 200 response, not 500 like w3c validator and googlebot.

I use several jquery plugins but I do not think they could be responsible for the internal server error.

Date: Thu, 23 Dec 2010 22:10:42 GMT
Server: Apache/2.2.9 (Debian) mod_jk/1.2.26 PHP/5.2.6-1+lenny9 with Suhosin-Patch mod_python/3.3.1 Python/2.5.2 mod_ssl/2.2.9 OpenSSL/0.9.8g mod_perl/2.0.4 Perl/v5.10.0
X-Powered-By: PHP/5.2.6-1+lenny9
P3P: CP="NOI NID ADMa OUR IND UNI COM NAV"
Cache-Control: private, must-revalidate
Set-Cookie: SN4b0b1083ca2e1=fdd3388881ea948c17e357f6b9e1dc43; path=/
Connection: close
Content-Type: text/html; charset=UTF-8

500 Internal Server Error

With normal page view your server sent message 500 error. I think, apache’s config is incorrect.
when open .txt (robots.txt) - 200 (ok)
when open non-exist page - 404 http://www.pandolfinisrl.com/blabla

Try to save some simple php-file (for example 2.php) ...
http://www.pandolfinisrl.com/index-ajax.php 200

Any php messages in site’s error.log?

You likely have a PHP error that is causing this; check your Event Log in the manager.

Quote from: esche at Dec 23, 2010, 04:17 PM

Date: Thu, 23 Dec 2010 22:10:42 GMT
Server: Apache/2.2.9 (Debian) mod_jk/1.2.26 PHP/5.2.6-1+lenny9 with Suhosin-Patch mod_python/3.3.1 Python/2.5.2 mod_ssl/2.2.9 OpenSSL/0.9.8g mod_perl/2.0.4 Perl/v5.10.0
X-Powered-By: PHP/5.2.6-1+lenny9
P3P: CP="NOI NID ADMa OUR IND UNI COM NAV"
Cache-Control: private, must-revalidate
Set-Cookie: SN4b0b1083ca2e1=fdd3388881ea948c17e357f6b9e1dc43; path=/
Connection: close
Content-Type: text/html; charset=UTF-8

500 Internal Server Error

With normal page view your server sent message 500 error. I think, apache’s config is incorrect.
when open .txt (robots.txt) - 200 (ok)
when open non-exist page - 404 http://www.pandolfinisrl.com/blabla

Try to save some simple php-file (for example 2.php) with code

<?php
echo 1;

and view it’s HTTP-headers

in that page: http://www.pandolfinisrl.com/try.php http-headers sent a 200 response. Php files seems to be well served from apache

yes, I try to open index-ajax.php - 200.
Any messages in site’s error.log?

Quote from: esche at Dec 23, 2010, 04:34 PM

yes, I try to open index-ajax.php - 200.
Any messages in site’s error.log?

in the error nothing significant, only 3 images missing in css files.

Any other suggestion?