SOLVED - Images larger than 2 MB not uploading (not a filesize setting issue)

Hi guys, I’m having a problem with one of my websites where for some bizarre reason I can’t upload any image larger than 2 MB via the Modx Browser. I’m not sure if it’s a bug or not (nothing in Jira). The system specs I could find are at the bottom of the post.

Images smaller than 2 MB will upload and display a thumbnail in the browser just fine (and work fine in modx) but nothing bigger than 2 MB will work. They seem to upload fine but the actual file does not appear either in modx or on the FTP server.

Things I have tested so far:

• System Setting for "upload_maxsize" is set to "104857600" (100 MB) (also confirmed in the database)
• All packages are up to date
• The client still has plenty of space available on their hosting environment
• The directories I’m trying to upload to are set to 755 permission

Can anyone think of anything else I can try?

A big thank you in advance for any help you can give.


MODx Revolution 2.0.8-pl (traditional)
Apache server
PHP 5.2.17

Your hosting service may also have an upload size limit and if you’re on a slow connection, the upload could also be timing out.

jup, ask ur hosting, not all will change that setting thow.

You need to increase the limit in php. If you ask your host they can do this for you, or create a custom php.ini file.

Thanks for your replies

I just tested this by uploading directly to the FTP server but I had no trouble transferring a 2.4 MB file. Tested the same with an 11 MB file, still no dramas, so it only appears to be in effect within the modx file browser.

I’ve attached a screenshot of what it’s doing - basically it seems to be hanging when attempting the upload ("Waiting...")

Anything else you can think of that I can try?

Thanks again.

Did you increase the limit in php? Also what hosting company are you using?

Putting this in php.ini might be worth a try:

uploading with FTP is something else, there are no filesize limits to that.
indeed modx does have a limit on some hosts, but it’s the hostserver setting who has that security set to an max.
I don’t know which setting it is.

I had the same problem with two hosts, 1 didn’t wanted to change the limit, the other did to the ammount i liked.

U can also try Bob’s option

Quote from: fourroses666 at May 25, 2011, 07:38 AM

uploading with FTP is something else, there are no filesize limits to that.
indeed modx does have a limit on some hosts, but it’s the hostserver setting who has that security set to an max.
I don’t know which setting it is.

I had the same problem with two hosts, 1 didn’t wanted to change the limit, the other did to the ammount i liked.

U can also try Bob’s option

The limit is with PHP and something you can typically increase without support’s interaction. Depending on their configuration you can make a change in your htaccess file, or you will need to create a custom php.ini file. I would recommend using (http://tips-scripts.com/php_ini) to create the custom php.ini file, otherwise all other settings may be lost or broken.

Bob noted the settings you need to change.

Thanks again for your help. I’ve just contacted the host to update the php.ini file as I can’t get to it, and if that doesn’t work I’ll try a .htaccess option.

Will let you know how it goes.