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    • 23193
    • 7 Posts
    First of all, please forgive me for not posting this in Jira. I have tried, honestly. I have attempted to sign up for an account. I put in my username and password and it says they don’t exist. I have not received any email and there is nothing in my spam folder.

    Anyway, environment info.

    MODx Revo 2.0.8
    Traditional
    MySQL server version 5.0.85
    Web server

    * Apache
    * MySQL client version: 5.0.75
    * PHP extension: mysqli
    PHP version 5.2.42-servage10
    System Linux node3 2.100.3-1-amd64-grsec #1 SMP
    PDO Driver for MySQL, client library version 5.0.75

    Browsers - Firefox 3.6.16, Safari 5.0.4 (Primarily using Firefox but tried accessing in Safari after issue developed)
    Mac OS 10.6.7

    The problem:

    I keep losing access to my manager. This has happened three times now.

    The first time was a new install of Revo. I was installing the test site package. The installation routine didn’t complete and when I tried to return to the manager screen all I got was a completely blank white screen with no error messages. The same result occurred with any of the URLs for manager content, including index.php

    As it was a new install I installed it again and the packaged installed without incident (new directory, new database).

    I then lost access again a short while later. This time I was editing a template and after saving I tried to click on the Resources tab but no resources list dropped down. Attempting to access another manager tab resulted in the same white screen, with no error messages.

    I had a concern about an unstable internet connection and wondered whether the connection had droppped at a critical moment when saving/installing.

    So I started again. This time with a different broadband connection which has no issues or problems.

    New install of Revo, new database, this time on a different server (same webhost).

    All installed. Appeared to be working well so I was confident enough to start building my website. After working on it for three days, this morning I suddenly lost access to the manager. White screen. No error messages. This time I wasn’t saving or installing anything. I had just clicked on my template in order to edit it.

    I have been taking the precaution of making regular backups of my database.

    If anybody can help me to solve this I will be very grateful. This has been a very frustrating experience so far.
      • 23193
      • 7 Posts
      Update - I found the answer in http://modxcms.com/forums/index.php/topic,60061.0.html

      I cleared the core/cache directory and it’s working fine now. I’d still be interested if anyone has a solution to prevent this happening as I will eventually be opening access to the manager for content editors.

      (I did search extensively before posting this - it’s amazing how often you finally find the answer after giving up and asking for help!)

      Thanks lukemcd.