We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 8192
    • 4 Posts
    Hi everyone,

    I’m encountering a problem under modx 2.0.8 pl that just killed my work day. The manager page and the start page are just blank.

    I actually began to have this bug yesterday, and after reading some resolved issues, I cleared the cache and reinstalled modx. It worked well the two first times ( yes, it happened very soon ) but then since 3 hours ago I really have no idea how to troubleshoot this. Even the installation programm turns to a blank page (setup/index.php?action=install).

    The strangest is that it appeared all of a sudden, as I was working on a HTML page. I’m beginning to work under modx and did not wrote unpublished articles ( I read that it could make some troubles ). I’m not that aware about which DB record I have to look at, I’ll wait for your advices if I have to look further that way.

    I’m running Modx 2.0.8 pl under MySQL 5.0.51a, PHP 5.2.6 and Apache 2.2.17 on a Ubuntu 5.1 server.
    I tried to lauch the website under Windows and Ubuntu in Firefox, Chrome and IE8 with no success.
    As it worked before, the pdo is working.

    Again, I was just beginning to work under modx to learn it, so I may have done or missed something really stupid.
    Your help would be welcome. smiley

    PS: I am non native english speaker, sry.
      • 21838
      • 284 Posts
      mysql 5.0.51a could be the problem. Update at least the PDO_driver to avoid problems.
      http://rtfm.modx.com/display/revolution20/MySQL+5.0.51+Issues
      http://rtfm.modx.com/display/revolution20/MODx+Revolution+on+Debian
      And be sure to clear cache manually (empty core/cache directory).
        MODX Free Template Base: MODX-Boilerplate | my blog (lots of MODX stuff) | my gitHub (translations) | MODX User Groups Germany (Facebook)
        • 27210
        • 158 Posts
        I can suggest a workaround that will probably work and you won’t have to keep reinstalling MODx.

        Erase all of the files and folders under the core/cache directory.

        I’ve been struggling with this for some time and have posted a thread here: http://modxcms.com/forums/index.php/topic,61879.msg355254.html#msg355254
          • 3749
          • 24,544 Posts
          Upgrading to 2.1 should help prevent this from happening again.

          5.0.51 is notoriously bug-ridden, though, and you should definitely try to have it upgraded.
            Did I help you? Buy me a beer
            Get my Book: MODX:The Official Guide
            MODX info for everyone: http://bobsguides.com/modx.html
            My MODX Extras
            Bob's Guides is now hosted at A2 MODX Hosting