Long time reader, first time poster.
I’m also having the same issue with comments deleting themselves. I have trawled through server logs to find a trigger but no luck, I assume it’s a spambot activating ’delete’/’report as spam’ links in the front end, as suggested earlier (though perhaps I flatter myself presuming my site receives the attention of spambots).
I’ve disabled Remove and ReportAsSpam, and will see if this resolves it. Might be worth noting that I’ve used an empty string to counter the default true(1) value in each case since false(0) returns a ’0’ string into the front end. Works the same in all the tests I have run as logged in or anonymous user, but if this doesn’t work I’ll try an explicit false(0) value to be sure.
My quip call is below:
[[!Quip? &thread=`[[+pagetitle]]`
&allowRemove=``
&allowReportAsSpam=``
&closeAfter=`0`
&gravatarIcon=`monsterid`
&gravatarSize=`80`
&idPrefix=`com[[+id]]`
]]
I have a question, Quip appears to automatically manage comments with a time sensitive trigger for a few of it’s features, which I thought may be related.
Firstly, there is the default allowRemove within 3 minutes of posting (for the author of the comment only) before disabling the remove. However, I have found this remove feature remains past the 3 minutes and is available to all users - hence the above actions.
Secondly, there is a default 14 day close thread action (which I have also deactivated above), but this would not seem relavant as my comments appear to be removed after 24-36 hours.
Now for the question - are there any other automated comment management features that could be active. While the Quip documentation is sufficient for basic setup, it doesn’t help explain some of these subtleties.
I would greatly appreciate any response to the above question, but also if you have a more appropriate method of identifying the issue I would be happy to hear that too.
Many thanks.
P.S. I love you work.
