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    • 3729
    • 32 Posts
    Hi all.

    I forgot my manager password for one of my sites.
    I clicked on the "forgot login" link and provided my email address.

    First I typed in the wrong address, and got "User not found with that email. Please try again."

    I used phpmyadmin to find the email address associated with the user, and tried again. This time I got:
    "error when sending email"

    I checked the hosts email abilities by going to a contact form that I’ve set up on that domain, and sending myself an email from it.

    How can I further diagnose the email problem?
    How can I reset my password and log in?
      • 3729
      • 32 Posts
      Ok - I’ve managed to log back in, after changing the password field for the admin user.

      Now, how do I go about diagnosing the email error?