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    • 9855
    • 7 Posts
    Hi guys,

    I wanted to install modX2.0.3, but I am running into major issues.
    First I got some error that a directory could not be created because of php safe_mode being on.
    I created it manually, but now i always get the error
    MODx had to restart the setup process as a security precaution because setup was idle for over 15 minutes. Please re-attempt running setup at this time.
    This is one of the rare cases where google was not my friend.

    Anyone any ideas?
    Is this because safe_mode? Is it not possible to run modx with safe_mode being on?
      • 9855
      • 7 Posts
      update: I asked my hoster to turn safemode off, but the problem remains
      anyone?
        • 3749
        • 24,544 Posts
        Quote from: florkebab at Oct 07, 2010, 08:38 AM

        update: I asked my hoster to turn safemode off, but the problem remains
        anyone?

        Try deleting all the files in the core/cache/ directory except index.php. Then clear your browser cache and cookies and re-run Setup.
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          • 9855
          • 7 Posts
          great stuff: this did the trick.
          Thanks bobray
            • 3749
            • 24,544 Posts
            Quote from: florkebab at Oct 09, 2010, 06:40 AM

            great stuff: this did the trick.
            Thanks bobray

            Glad you got it sorted. Thanks for reporting back. smiley
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              • 6038
              • 228 Posts
              a big kiss to bob ray... this stopped me clawing the skin off my face!

              My macbook pro died rather suddenly, and after restoring it and unzipping an archive of the site (Revo 2.0.7) I had been working would not function properly.
              I’m sure it was a permissions issue... i could not get a manager login screen, just a blank response.
              I tried upgrading to the just released 2.0.8, but it didnt solve anything - I got the ’setup was idle for over 15 minutes’ message, and the prompt to retry it (which brought me to the same screen).

              Deleting the entire contents of the core/cache folder remedied it - I then was able to upgrade, and everything works fine!

                • 3749
                • 24,544 Posts
                Glad to hear it. The main fix in 2.0.8 corrects an issue that could corrupt the cache files.

                I try to remember to manually empty the cache directory before any move or upgrade. It can’t hurt, and sometimes it saves your bacon. wink
                  Did I help you? Buy me a beer
                  Get my Book: MODX:The Official Guide
                  MODX info for everyone: http://bobsguides.com/modx.html
                  My MODX Extras
                  Bob's Guides is now hosted at A2 MODX Hosting