How to Answer the "Enterprise" Level

Hello,

I’ve got a client who seems to think MODx and indeed open source aren’t possibly Enterprise level. I’ve specified that we can get a custom, dedicated server with Enterprise level hardware but in response to MODx Revolution we had this:

The appendix is missing a technical architecture of the proposed solution. We need to understand: (1) the specific technologies that they will deploy; (2) how these technologies will interact with one another (dynamic engine and content management interaction with the infrastructure technology and database technology); (3) How the components are individually priced (what software are we licensing vs. the cost for the service...since I only see one aggregate number in the budget estimate); (4) What are the annual on-going support and maintenance costs
- With respect to Open Source...that is fine...but it needs to be Open Source with "Enterprise Support." We will have to pay for this, but you cannot do it on the cheap and have the web-site down frequently, or unstable in any way.

Now xPDO is the service per se, I would think, of interacting with the database (we need to build a custom database and from what I’ve read, we can do this from within MODx and use the manager to administer it (it’s for a bunch of products that will need to be compared and it doesn’t make sense to make a page out of each product)). We’ll have SOAP, XML, Simple XML, mcrypt, all the the usual things as well as InnoDB for MySQL.

Any tips on what sort of copy I would use to convince them (i know it may be fruitless and they’ll go with Sharepoint) that it’s Enterprise worthy?

Hi rx2, please see you inbox in the next few minutes and let’s chat later today.