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    • 30585
    • 833 Posts
    Hi folks,

    i’ve just upgraded my Revo 2 beta 5 install to the the RC1.
    It all went fine except when I try to login, I get a :"That account could not be located. Check the username and re-type the password to try again." error.
    I asked for a password reset and the same thing happens over 5 tries.

    I logged into PhpMyAdmin to ensure the user existed in the database and that’s true.

    I just don’t wanna have to start from scratch with a brand new install because I was far with my development test.

    Any help please?
      A MODx Fanatic
      • 28215
      • 4,149 Posts
      From: http://svn.modxcms.com/docs/display/revolution/Troubleshooting+Installation


      This can happen with older Revolution beta installs. To fix it, delete the following 3 system settings:

      session_name
      session_cookie_path
      session_cookie_domain
      Then delete the core/cache/config.cache.php file.

      If that doesn’t work, completely empty the core/cache/ folder, empty your browser cache, removing any session cookies related to the MODx install, and try again.

        shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com
        • 30585
        • 833 Posts
        Quote from: splittingred at Mar 23, 2010, 05:42 PM

        From: http://svn.modxcms.com/docs/display/revolution/Troubleshooting+Installation


        This can happen with older Revolution beta installs. To fix it, delete the following 3 system settings:

        session_name
        session_cookie_path
        session_cookie_domain
        Then delete the core/cache/config.cache.php file.

        If that doesn’t work, completely empty the core/cache/ folder, empty your browser cache, removing any session cookies related to the MODx install, and try again.



        Hey splittingred, sorry for this stupid question, but where can I find those system settings. In which file?
          A MODx Fanatic
          • 28215
          • 4,149 Posts
          Quote from: treigh at Mar 23, 2010, 06:01 PM

          Hey splittingred, sorry for this stupid question, but where can I find those system settings. In which file?

          In the DB - modx_system_settings table.
            shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com
            • 30585
            • 833 Posts
            Quote from: splittingred at Mar 23, 2010, 06:03 PM

            Quote from: treigh at Mar 23, 2010, 06:01 PM

            Hey splittingred, sorry for this stupid question, but where can I find those system settings. In which file?

            In the DB - modx_system_settings table.

            Funny, those settings/rows weren’t there. Could that be the reason why?
              A MODx Fanatic
              • 28215
              • 4,149 Posts
              Quote from: treigh at Mar 23, 2010, 06:10 PM

              Funny, those settings/rows weren’t there. Could that be the reason why?

              Nope, then that’s not the problem. Try my second solution.
                shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com
                • 30585
                • 833 Posts
                Sorry to take much of time bud. Still no luck and I did clear the entire cache, requested a pssword reset.

                The hosting server is running the latest PHP/Apache + Mysql.

                Thanks for the help. I’ll start from scratch. I need to rethink many things anyway
                  A MODx Fanatic
                  • 3611
                  • 19 Posts
                  I had a similar problem after I’d unzipped the RC1 stuff, couldn’t log in to manager at all. It was because I’d not run the setup URL to do an upgrade. Worked fine after that. Have you run setup?