We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 14020
    • 75 Posts
    When installing pckages I get the following error:

    Error packing /var/www/web2/web/assets//templates/blacknblue to /var/www/web2/web/core/packages/blacknblue-1.0-rc1/modCategory/d1c5a9e1f97645fb562fa4003962f53a.0.preserved.zipPCLZIP_ERR_MISSING_FILE (-4) : File ’/var/www/web2/web/assets/templates/blacknblue’ does not exists

    for some reason there is an extra forward slash between assets and templates?
    Can anyone point me in the direction of a solution?
      • 22303 MODX Staff
      • 10,725 Posts
      This message is a known issue when you install something the first time; it’s trying to preserve the previous version’s files, but they have not yet been put in place. You can safely ignore the error message.
        • 14020
        • 75 Posts
        Thanks. I did find that it was not adding the files under assets the first time I tried installing but that was a permission issue. BTW what should the permissions be set to on the assets folder so that everything is allowed to be written and no monkey business is possible?