I really hate when users can’t get the situation - giving username instead of email, forgetting their password and not finding the ’Forget password’ button, etc.
I hope my problem is different.
Once I had an account on the old modxcms.com, I was able to use it, but now I can’t get in.
My username is vhollo, email is vhollo [at] gmail [dot] com, and I guess a bunch of possible passwords.
When trying to reset the password, no email is sent - nor upon username, nor on giving my email.
When trying to register a new account with this username, the system says it’s already taken. Hmmm... vhollo is me. I suppose I did take it, not anyone else. However, I can’t have it.
Could someone help me?
So far as I know, you need to sign up for a new account with the new modx.com. Fortunately, that one account will allow you into the bugtracker, and the new forums (when they are up). If you already have a login for either of the above, try it to get in.
"Great spirits have always encountered violent opposition from mediocre minds." -Albert Einstein
Had similar problem.
Had to sent an email request to firstname.lastname@example.org
and was sorted.
Something to do with not using my account for a while and MODX upgrades.
DEVELOPMENT ENV:- Ubuntu 12.04 | MODx Revolution 2.2.8 | LAMP 2i Apache 2.2.22 | Php 5.3.10 | Mysql 5.5.31 MySQL client version: 5.5.31