Problems with Media Temple Grid Server

I opened a support ticket, but it wasn’t much help. I’m at a total loss here. I can’t tell if it has to do with the host or something in MODx.

I’ve run a Dedicated Virtual Server from MT for 3 years now (am up to hosting 12 sites and about to upgrade to the next level of DV server). I have had 1 issue in a 3 year period, which was the cause of a fire in a data center (which I compare to lightning striking, chances are 1 in 1 million) Beyond that they have been the best hosting platform I’ve ever used in 10 years of web development (I’ve used about 15 different hosts or so over the years) - Their support staff is super knowledgeable and responsive, with my DV I have control over everything I need in the environment and each of my clients gets their own control panel to manage Databases, emails, (or anything I give them permission to) and I can even set storage and traffic limits on each account.

I’m an MT fan for life.

I am having the same issues with database connections and I’m on (mt) grid server. I have launch a support ticket but nothing from them all day.
Will try your suggestion about php.ini

What’s your database host set as in your config.inc.php? MT requires that you reference the "internal.123.abc" or something like that as your database host, which is different than most -- most other hosts just require that you reference "localhost" as your database host.

Yeah I made sure it was pointed to my server name, but it was never going to work...

Guys I solved the issue it was MediaTemple. Took them 12 hours to get back to me only to say their Grid Servers don’t offer support for this kind of service!! I want my 12hours back!!! >:( The project was supposed to be online yestday/

In the meantime I setup my domain with TMDhosting.com The site was up in a few minutes !!!
They even did the transfer for me and setup the DB connections . Brilliant service top marks for MODx support!

I’m not clear on what exactly the problem was... we’ve got several MODx Evolution sites hosted on MT gridservers, and we haven’t had problems.