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    • 23050
    • 1,842 Posts
    Hello,

    I’m facing a problem I don’t understand.

    A client is hosted by MailClub (french) and on IE6, randomly, we get a message via a popup :

    Internet Explorer can’t open the website http://www.sudprovence.net/
    Operation gave up (is that good ? :p)

    At the bottom of IE, we can read : Opening page res://C:\\WINDOWS\system32\shdoc.dll/dnserror.htm

    Then, I googled it and it appears that the problem occurs with proxy problem and such things...

    In our case, the problem occurs in different places in France, not only at my client’s home or at my home, etc... So I thought it was a problem with the registrar or the host.

    The host now tells us that this rule

    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule ^(.*)$ index.php?q=$1 [L,QSA]

    sometimes is an "infinite curl" (boucle infinie in french)

    Well... as I run a dozen of MODx sites on another server, hosted by OVH, and I’ve never got any error, I don’t see how this rules would make an error... but well. I’m not pretty familar with those things.

    Do you have any idea ?

    Last thing to do would be to test our install on a new server... but if you have any idea (at least, any test with www.sudprovence.net and IE6), I would appreciate wink

    Thanks smiley
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        • 23050
        • 1,842 Posts
        It could be this issue...

        While developing the site, we did not use friendly URL and didn’t notice this dns error.

        On my websites (where everything is fine), I never use upper case letter.. that’s why maybe I don’t get this message.

        But, even on homepage, where there is no alias, the dns error is displayed... And why on IE6 and not Firefox for example ?

        I’ll ask for the server configuration and make some tests... Thanks for pointing this post Susan smiley
          • 23050
          • 1,842 Posts
          It seems that we found the problem. It doesn’t come from MODx, but from a script the other webmaster I worked with on this projet had installed.

          He doesn’t know why we get such error with his script, as he already runs it on others websites, with no issue.

          We’ll try to find where it can come from... but well, not from MODx wink