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    • 20101
    • 2 Posts
    Hello,

    My associate’s website was hijacked by an unscrupulous website company that took her money and disappeared. They have since gone under but not before converting her site to the MODx CMS without sending any information on how to operate it.

    We are not programmers but have a basic understanding of HTML. When we log in with our FTP client there are a bunch of the CMS directories and phps that don’t help us. We found the "assets" directory where it looks like our files are located but are not "authorized" to view or download them.

    Can anyone please point us in the right direction? Is there a way to "Un-CMS" the site?

    Any help would be greatly appreciated as we really need to be able to edit and update the site.

    Thank you,

    Molly Lightner
      • 10076
      • 1,024 Posts
      Hi Molly,

      what you might want is someone to have a look at your FTP, you will need all the details from your host. The company that hosts your website. With the right access to the modx files and database it is possible to gain access to the modx administrator account. Then take it from there. Or create a whole new site, or export what you have now via modx to a static site. Or leave it in Modx and learn how to opperate and edit your site.

      Frank.

      edit:strange story however, hijacking and then taking the trouble to redo it in modx?
        • 20101
        • 2 Posts
        Thanks Frank. I’m looking into it. MODx sounds cool if I can figure it out.

        Sorry for the awkward wording. My associate is calling it hijacked since they changed it up then kept taking money then disappeared. Appreciate the help!
          • 10076
          • 1,024 Posts
          Okay sort it out, i once lost the admin password and there is à way to reset that.
          I would be able to sort that for you. You will need all the details of your host. I also have "manuals" written that you guys could get. That should enable you to edit your site. Just PM me if you want, frank
            • 1343 ☆ A M B ☆
            • 2,213 Posts
            Quote from: Frank at Sep 16, 2010, 12:06 PM

            Okay sort it out, i once lost the admin password and there is à way to reset that.
            I would be able to sort that for you. You will need all the details of your host. I also have "manuals" written that you guys could get. That should enable you to edit your site. Just PM me if you want, frank

            Sorry to hijack the topic, any chance of sharing those "manuals" with everyone?
              Patrick | Server Wrangler
              About Me: Website | Tweets |  MODX Hosting
              • 10076
              • 1,024 Posts
              Well, I would have to change them and work on them some more, plus it are "for dummies" sort of manuals. I will start setting up a empty example site and build it from there. Then probably have some mother tongue correct my english I guess.
                • 1343 ☆ A M B ☆
                • 2,213 Posts
                I would be more than happy to help as we could use more dummies manuals. Shoot me an email if your interested username @gmail.com
                  Patrick | Server Wrangler
                  About Me: Website | Tweets |  MODX Hosting
                  • 3749
                  • 24,544 Posts
                  Quote from: mollyl at Sep 16, 2010, 11:52 AM

                  Thanks Frank. I’m looking into it. MODx sounds cool if I can figure it out.

                  Sorry for the awkward wording. My associate is calling it hijacked since they changed it up then kept taking money then disappeared. Appreciate the help!

                  Molly, all your web pages are in the database. All you really should need is the database username and password. That will let you find out the name of the admin and reset the admin’s password. Then you can log in to the MODx Manager as the admin and see/manage the web site.

                  BTW, if there’s any chance of future trouble with the company that did the site, you’ll want to change the DB password and the cPanel password if your friend owns the domain once you have things working.

                  PM me if you need help once you have the DB username and password.
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