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    • 14998
    • 2 Posts

    Hi, this must be a very simple problem for a very simple person but here goes.

    first time install, I have created the database using cpanel ukb_modx

    I also created a user for that database with full access rights.

    now the 2nd install page asked for this information, I enter

    Database host: localhost
    Database login: name: DB_modx
    Database password:**password**


    now I have to test thedatebase right? the link to thisis
    http://mysite.com/install/index.php?action=connection#

    nothing happens (using firefox)

    using IE there is a script error that says.

    line:2
    char:1
    Error:object doesent support this propert
    code:0
    URL: http://mysite.com/install/index.php?action=connection


    now I cannot go NEXT until the connection is tested so I’m stuck.

    told you it was simple smiley

    thanks
      • 3749
      • 24,544 Posts
      Sometimes the host will add a prefix to the name of the DB you create and/or to the username. Check that first.

      Also, check your memory_limit setting in phpinfo(), being short of memory can cause odd problems during the install.

      Otherwise, it could just be a corrupted or missing file during the download or upload. It happens more often that you would think because MODx has so many files.
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        • 14998
        • 2 Posts
        You were correc it was 2 files which had not uploaded correctly.

        thanks