Snippet call working on one page, exact same call not working on another

I’m setting up several eForms on client’s site, and for some reason they are working on one page, but not on the other two pages where they appear. I first thought I might have mis-typed something, so I copied over the working snippet call just to make sure, but that doesn’t work either.

Here’s the code I have:


On the non-working pages, it just returns:


I’ve tried switching on and off page caching, publishing and unpublishing but nothing seems to have any effect. Has anyone ever run into something like this? Your help is much appreciated!

It’s worth looking at the HTML code of the page where you have the snippet call. Sometimes some rouge tags can get in there and make life miserable.

Also, you could try replacing the & in the HTML code with simply & .

That’s all I can think of right now. Hope it helps.

The one you say works in uncached [!Ditto...!] while the other one is cached [[Ditto...]]. Try using uncached [!..!]

I think what he’s saying is that while he has the tags all the same, all uncached, what is getting displayed is the snippet call with cached tags. It looks like the tag substitution is being done in the first pass, but for some reason the next pass of the parser is not processing the snippets.

Try validating the problem pages: http://validator.w3.org/

As suggested, sometimes bad html can confuse things.