install and login failures

I’m doing a couple of installs while we gear up to use modx on a few sites. Unfortunately its behaving strangely, and inconsistantly. One site is inexplicably failing to load, after previously working for a week or so , the other will load, but login is impossible, despite having been installed twice.

I have wondered if the MySQL 4.0 is an issue as you have recommended 4.1. I understand it may be possible to change to php 5.0, although I have no idea whether that would make any tangible difference. I am CSS savvy but reliant on specialist developers for php stuff.

This newbie would be grateful for any clues about this - thanks.

CURRENT HOSTING: Linux, PHP 4.3.x, MySQL 4.0.x. BROWSING: macOS 10.4, FF 2.0, safari 2.0, camino
don’t know any more hosting details at this stage sorry.

What version of MODx are the sites running?

0.9.5

If it used to work but doesn’t now, something most likely changed at your web host. I’d start with their tech support department there. Also, a link could be handy. Could also be an incomplete or corrupt upload.

releated to this experience - could I also echo some sentiments on early impressions at http://modxcms.com/forums/index.php/topic,13829.0.html


Crossconnect’s point:

4# re: lock out on failed log in, and


and unrelated to the install/login issues, but also mentioned by Crossconnect

#5 re css pathing (for templating) - intially templating seemed wonderful (to this designer) - far far better than mambo and its ilk, but I regularly struggle conceptually with how to path the css (and images) in my template code - it would be helpful if this were covered in documentation.

Further to that (in wishlist land) it will be great when there is an easy way to edit the template code outside of modx in a seperate file without copy and paste and without turning the whole thing into a TV [?] if I have that right as the current option.

thanks

thanks - right - yes have already launched a support ticket
just for info at this stage
have found PHP is running using mod_php.

the problem sites in question are:

elena (musician) skinned trial site: Sometimes loading but broken login (an no emailing of user/password)
http://timgummerdesign.com/sandbox/modx/

music therapy society site - bare sandbox install: Not loading at all:
http://timgummerdesign.com/sandbox/mt/modx-0.9.5

but in respect of my original query.. MySql 4.0 shouldn’t be an issue in itself right??

cheers

Your MySQL is just fine. Who is the host for the sites, and on what platform? Your description sounds like a non-supportable hosting configuration. The errors I see when trying to go there backs that up as well.

I’m pretty sure that mod_php is the usual way of running PHP as an Apache service, so that’s fine. I can actually view the second site fine and the first not at all (404 error). Since they’re on the same server, I assume that something is just up with your .htaccess or the install was incomplete on the first site.

The first (elana) site worked fine for a few weeks, then went pear shaped around about the same time as the MT install.

loading has been intermittent on both sites

FWIW the host has set up a php5 version of the same site sat:

elena (musician) skinned trial site: Sometimes loading but broken login (an no emailing of user/password)
http://php5.timgummerdesign.com/sandbox/modx/

music therapy society site - bare sandbox install: Not loading at all:
http://php5.timgummerdesign.com/sandbox/mt/modx-0.9.5

it seems to be behaving much the same as for php 4 - ie broken btu inconsistent.

re yr earlier query the hosting is definitely on Linux.

install was complete both times as far as I could tell. Any particular problem we should look for with htaccess?

thanks

Well, I’m assuming that you have one .htaccess file in sandbox/modx/ and another in sandbox/mt/, but you could’ve set it up with just one in sandbox/ (which would be problematic without some customization).

A 404 error makes me think that the files themselves in the sandbox/modx/ install (the first one, which you said worked previously but now doesn’t work at all that I’ve seen) are missing or corrupted. If you just had database connectivity problems you should see an error message (in fact most PHP parse errors should show up as well). So verify that everything that should be there still is.

Do you have access to your server logs, and if so is there anything in there that might explain things? Do these two sites share a database, and is there anything in their event_log tables? There was an issue in 0.9.5 that could sometimes cause a recursive error loop that could fill up your event_log table and cause mySQL to time out, so although the symptoms aren’t exactly right you might consider upgrading to 0.9.6 RC2 to see if that helps.