We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 15529
    • 4 Posts
    hi there i am very new and am having one prob

    when i am in the content manager i want to update my home page. i can update all the other pages but when i update the home page with any content this is what i get:


    Error 403: Forbidden

    You don’t have permissions to access this page. This usually means one of the following:

    * this file and directory permissions make them unavailable from the Internet.
    * .htaccess contains instructions that prevent public access to this file or directory.

    Please check file and directory permissions and .htaccess configuration if you are able to do this. Otherwise, request your webmaster to grant you access.


    My response:

    I went into my file manager and made sure this was writable
    this didn’t help
    then i looked on the net and played with various URL friendly options but i couldn’t find anything that specifically addressed the problem

    i am using UNIX server.

    it’s probably not a big problem but i’m a bit lost and would appreciate any help i can get tongue

    rolleyes

      • 33372
      • 1,611 Posts
      That’s very odd. Do you perhaps have an index.html file in your www directory (or another file with the same name as your home page alias)? Are you using the default MODx .htaccess file?
        "Things are not what they appear to be; nor are they otherwise." - Buddha

        "Well, gee, Buddha - that wasn't very helpful..." - ZAP

        Useful MODx links: documentation | wiki | forum guidelines | bugs & requests | info you should include with your post | commercial support options
      • Your "home" page is usually a document with the ID of 1. Are you actually working with the correct document? It sounds like you are using a physical file instead of a MODx document here.
          Studying MODX in the desert - http://sottwell.com
          Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
          Join the Slack Community - http://modx.org
          • 15529
          • 4 Posts
          i do have another file index.htm so perhaps i need to remove this then first. i will remove that and see if it makes a difference.

          thank you for your advice tongue

          • Most servers are configured to look for .htm and/or .html, then .php in that order.
              Studying MODX in the desert - http://sottwell.com
              Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
              Join the Slack Community - http://modx.org
              • 15529
              • 4 Posts
              i removed the index.htm file but i still get the error.

              any other suggestions???
              • Try putting this in your main .htaccess file, just before the RewriteEngine ON line:

                Options +FollowSymlinks
                


                Can you edit/save anything else?

                  Studying MODX in the desert - http://sottwell.com
                  Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                  Join the Slack Community - http://modx.org
                  • 15529
                  • 4 Posts
                  hi

                  i can edit every other page but the home page it’s really odd.

                  i removed the index.htm file too

                  i added the script to the .htaccess page and got nothing same error

                  all other pages work fine
                  but home page default just won’t let me save anything i edits??
                    • 27376
                    • 576 Posts
                    Could you supply some sample URLs of documents you CAN edit and the one you can’t? Also, are you trying to edit a document within the MODx manager, or are you trying to physically edit a document that is located on your webserver?