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    • 15953
    • 123 Posts
    I just downloaded the latest version of Revolution and upgraded from 2.0.8. Now I can’t view any of my pages in the browser. I checked config.inc.php and its permission is 644. I saw the note to make sure you "merge" when uploading. I used Cyberduck to upload and can’t see that option so not sure if the upload was a merge or overwrite. Where do I start troubleshooting?
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      Did you make a backup of your database and your site before upgrading?

      It is very important to update all your packages before upgrading from 2.0.X to any higher version as some of the functions have been deprecated.

      I hope you made a backup of your site so you can get it back online.

      I recently tried upgrading from 2.0.8 to 2.1.3 and had issues so I restored it from my backup and upgraded to 2.0.8 and now will proceed to upgrade to 2.1.3, hopefully all goes smoothly.

      Here’s a link with more info: http://rtfm.modx.com/display/revolution20/Upgrading+MODx

      Good Luck and hope you get your site back online soon.
        Benjamin Marte
        Interactive Media Developer
        Follow Me on Twitter | Visit my site | Learn MODX
        • 6228
        • 249 Posts
        If you will be troubleshooting, I would start with checking the server error log. If you can get into the manager, check the manager log as well. If something is wrong with a missing file or corrupt code, you will see it in the logs (provided your PHP error reporting is set appropriately.)
          lo9on.com

          MODx Evolution/Revolution | Remote Desktop Training | Development
          • 15953
          • 123 Posts
          Yes, I have a db backup. Is that to say that I should re-install 2.0.8, restore backup, then upgrade to 2.1.3?
          I have access to Manager and checked the error log - nothing there.
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            Quote from: kirkhuyser at Jul 28, 2011, 08:48 AM

            Yes, I have a db backup. Is that to say that I should re-install 2.0.8, restore backup, then upgrade to 2.1.3?
            I have access to Manager and checked the error log - nothing there.

            I would restore, upgrade to 2.0.8, upgrade all your plugins via package manager then backup and attempt to upgrade to 2.1.3 again.
              Benjamin Marte
              Interactive Media Developer
              Follow Me on Twitter | Visit my site | Learn MODX
              • 15953
              • 123 Posts
              I restored my 2.0.8 installation and everything is working except nothing showing (ever) in cache. I’m now in process of upgrading to 2.1.0 - figured I’d take it in small steps. This time I set my FTP client to show hidden files, hence .gitignore is also being uploaded. Might that be the reason the upgrade didn’t work before?
                • 15953
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                OK, 2.08 to 2.1 upgrade worked. This time I upgraded all the Extras first. Tomorrow I’ll try 2.1 to 2.3.
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                  • 894 Posts
                  Quote from: kirkhuyser at Jul 28, 2011, 05:30 PM

                  OK, 2.08 to 2.1 upgrade worked. This time I upgraded all the Extras first. Tomorrow I’ll try 2.1 to 2.3.

                  Awesome to know my theory worked , glad your back online smiley
                    Benjamin Marte
                    Interactive Media Developer
                    Follow Me on Twitter | Visit my site | Learn MODX
                    • 15953
                    • 123 Posts
                    Quote from: benmarte at Jul 28, 2011, 11:42 PM

                    Quote from: kirkhuyser at Jul 28, 2011, 05:30 PM

                    OK, 2.08 to 2.1 upgrade worked. This time I upgraded all the Extras first. Tomorrow I’ll try 2.1 to 2.3.

                    Awesome to know my theory worked , glad your back online smiley

                    Thx for the help. Probably could have gone directly to 2.3 but was gun shy.