PHP Parse Error

Good Day All:

I’ve been called to support a web site that I have never seen before but I have been given usernames and passwords for FTP and Modx Content Manager. The main site is suffering from the below error. Could anyone provide any tips on where I can look to find the source of the failure?


« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »

PHP error debug
Error: Please contact support about failure
Error type/ Nr.: Warning - 2
File: /home/vip01/public_html/manager/includes/document.parser.class.inc.php
Line: 770
Line 770 source: $snip= eval($snippet);

Parser timing
MySQL: 1.3835 s (4 Requests)
PHP: 0.0776 s
Total: 1.4611 s

Some information would be useful. See the text in red under this forum’s field when you’re editing a post for the information we need.

When you are logged in to the MODx Manager, in the upper right-hand corner of the screen you’ll see the version of MODx you are using.