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MODX Community Forums Archive

Emailing MODX

    • 20995
    • 6 Posts
    natethomas Reply #1, 15 years, 7 months ago
    Hi there, I’ve never previously attempted emailing the fine folk of MODX, but I grew interested in one of the job postings, so I completed all the requested info, sent it off, and immediately got a returned error message saying I may not have permission to contact [email protected].

    Any idea what’s going on there?

    Thanks for the help, and MANY thanks for MODX. Seriously, I use it every single day.
      • 33968
      • 863 Posts
      Lucas Reply #2, 15 years, 7 months ago
      Maybe try the contact form here:

      http://modx.com/about/contact/

      Good luck!
        • 25663 MODX Staff
        • 12,272 Posts
        Ryan Thrash Reply #3, 15 years, 7 months ago
        Doh! Was set up to a team group for employees only. Fixed now and thanks!
          Ryan Thrash, MODX Co-Founder
          Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me
          • 15083
          • 697 Posts
          jusmeig Reply #4, 15 years, 7 months ago
          Is something up with the MODx email server.
          I got blank emails from [showcase] saying my sites had been rejected.
          Alas...I have not submitted any new sites recently!!
          ??
            • 25663 MODX Staff
            • 12,272 Posts
            Ryan Thrash Reply #5, 15 years, 7 months ago
            Showcase is a separate system completely.
              Ryan Thrash, MODX Co-Founder
              Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me
              • 22019
              • 390 Posts
              odeclas Reply #6, 15 years, 7 months ago
              Ryan - I emailed (through the contact form) a couple of weeks back about MODXU - got some kind of automated ticket system but no actual response. Do all emails get answered eventually or did mine get lost in the wash/2.1rc1 excitement?
                Writer > E-consultant > MODx developer || Salesforce || modx 2.x || PHP 5.2.13 || MySQL client 5.0.86
                • 25663 MODX Staff
                • 12,272 Posts
                Ryan Thrash Reply #7, 15 years, 7 months ago
                We’re working through a ticket backlog. All the contact forms go to our help desk so they’re not lost. Your gentle nudge here just garnered a response. Sorry for the delay.
                  Ryan Thrash, MODX Co-Founder
                  Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me
                  • 20995
                  • 6 Posts
                  natethomas Reply #8, 15 years, 7 months ago
                  Quote from: rthrash at Apr 01, 2011, 08:07 AM

                  Doh! Was set up to a team group for employees only. Fixed now and thanks!

                  Ahh! Alrighty, thanks much! I shall re-email.