[solved] Creating connection to the database: Database connection failed!

Hello,

I am trying to install MODx Evolution 1.0.4 on a server but can’t get past the "Pre-install validation" page due to a database connection message.

Server info from phpinfo:


I can succesfully test the connections on the "Database Information page".

On clicking "Test database server connection and view collations.", I see green "Connection to host: passed - collations now available"

On clicking "Create or test selection of your database.", I see green "Checking database: passed - database selected"

But on the "Pre-install validation" page, I get the error message in red: "Creating connection to the database: Database connection failed!"

I am unsure why it is not working.

Any ideas?

Thanks in advance.

Turns out the password I chose for the database user was the cause of the problem.

The password was 20 characters long with a combination of letters, numbers and symbols.

I changed the length of the password and it installed aok.

All fixed now.